Question about Jabra BT500V Wireless Headset

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BT500V won't charge

This is the second BT500V that will not charge no matter how long you leave it on the wire. First set was replaced by vendor for this problem, this one just bit the dust as well. I am very careful with the headset and plug correctly. When really charging I get a solid red light on set. With this problem, red light is flashing and refuses to charge?

Have others experienced this problem? Are the sets defective?

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Re: BT500V won't charge

This happens because the battery gets too low to take a charge.
To jump start the headset, connect the power lead and the LED will be flashing red. now press and hold the power and BT pairing buttons. The LED should change to solid red.
I found that holding both buttons for about 3-5 minutes allowed the battery to get enough charge to start charging and you can release the buttons and the headset will continue to charge.
If the led starts flashing again, just repeat the process again.
Hope this helps...

Posted on May 05, 2009

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Re: BT500V won't charge

Check the date on the side of the box if it is one just purchaced. I had the same problem both new. the date on my box said 20/07 indicting it is 1 year old and sat on the shelf for that time.
Like any battery it will die .

If you just bought it and have the sale docket contact the Jabra Support number in your country they may repalcer it with a 2008 model.
Hope this helps

Posted on Feb 08, 2008

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1. Turn headset off. Press and hold until solid light comes on.
2. Activate Bluetooth on your phone.
3. Search for Bluetooth devices and select Jabra BT500V.
4. Press ‘OK’ on the phone ,If the phone asks for a PIN then confirm with PIN code 0000 (4 zeros)

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Jun 05, 2009 | Jabra BT500V Wireless Headset

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Unit will not charge. Red light just flashes

I had a similar problem with two new units.
Pressing the pairingbutton and de on/off button at the same time, while the unit was on the charger, solved the problem for one of the two.
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Jun 20, 2008 | Jabra BT500V Wireless Headset

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I have a brand new one with the same problem I contacted Jabra Support in AU on 1800 636 086 They advise that it is dead batery if yeaft for a very long time with out charge the batery will die and will not charge.

If its under waranty they will advise to send it back to them and repalces it with a new 2008 model.

Another isssue is look at the date, on the side of the box. My brand new one said 20/07 indicating it had been on the shelf 1 year before it was shipped.

Hope this helps

Jan 23, 2008 | Jabra BT500V Wireless Headset

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