Question about HP PSC 1610 All-In-One InkJet Printer

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Unable to communicate with hp 1610 scanning device when i go to activate scanner but printing works fine

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For that uninstall your scanner driver then reinstall.
Downlaod updated driver from below link .Then install it then it works fine.
click here

select your operating system and download driver then install.
also uninstall hp solution centre and then reinstall you can downlaod it from above link.
Opem my computer then you see your scanner wizard there try to scan from there.
Let me know if you need more assistanse.
Thanks.

Posted on Sep 25, 2009

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Posted on Jan 02, 2017

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If you are having issues using your PSC 1610 on the Vista operating system there is actually an easy workaround using "paint" (I'm using "SnagIT").

Check it out:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00809848&lc=en&dlc=en&cc=us&product=390315&lang=en

For whatever reason you can't use the actual button on the printer/scanner but when you open paint you can scan the doc from your computer.

Hope this helps!

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1 Answer

Help on HP PSC 1610


Hi,
The all in one solution software you used in XP doen't work with Vista.

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP 1610) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)

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Had exact same problem. Went to HP site and they said to check "add or remove programs" functions (in control panel) and if there are multiple copies of HP software to download their fix. I checked, had multiple copies, downloaded patch and all worked well again.

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Our scanner wont work the printer and copier work fine


You should be able to find a white sticker on the bottom of the printer. The serial number will be there as well. If you have the PCS 1610 than follow the uninstall instructions given by Hp at this link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00265838&cc=us&lc=en&dlc=en&product=390315&dlc=en&lang=en
Than go to the link below and download & install the 1610 software: HP Full Feature software/driver: No Network Support &
HP Image Zone/Photo and Imaging Unexpected Internal Error and Communications Failure Patch
That should fix your troubles. Look at the fixes while at Hp and if you feel you need other upgrades now would be a good time to download.

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