Question about Western Digital My Book Home Edition 500 GB USB Hard Drive

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WD external will not power up.

3 drives all doing the same thing. They won't power up. Other drives work fine.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

jaznet
  • 75 Answers

SOURCE: WD external hard Drive keeps blinking

the problem is inside the disk,if the hard drive have its warranty return it to store where you bought it,replace it brand new

Posted on Sep 14, 2008

SOURCE: POwer supply failure

Happened to me too. The pins on the power supply break easily. Search the ac adapter model number. should be DA-30C01 or something. can find it for sale on the net somewhere under model name.

Posted on Dec 21, 2008

  • 81 Answers

SOURCE: My WD 2T external My Book hard drive is not working

You will need to try formatting the drive. You can do this from the drive management section on the Mac.

Posted on Jul 10, 2009

cnavarro
  • 2460 Answers

SOURCE: WD External Hard drive does not work no power to it

External drives tend to use power supplies at 12V DC and 1 amp or just a little bit over. You could read the output of the power supply with a digital volt meter. If you have power and the enclosure still refuses to turn on, you could buy another enclosure, another power supply, or just a naked USB to IDE adapter and pull the drive out of the existing enclosure.

Chances are, the drive you get out of the housing will never be going back into that case.

Posted on Jul 11, 2009

bob_computer
  • 3153 Answers

SOURCE: I have a WD My Book 1 TB external hard drive. It

One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly. 5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure.
 
8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
10. ensure that you have set removable drives for "quick removal" or that you use the "Safly Remove Hardware" option often shown on the lower toolbar.It is possible that files my not be fully written to external devices before they are removed. This corrupts the file itself and even on occasion the drive.

Posted on Nov 17, 2009

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1 Answer

Hi there, I'm using a WD drive with a Macintosh. It accidently became unplugged, or partially so, when my young son brushed up against the plug. Since then it won't mount and there white light on...


Ouch. The blinking light is bad. But try this:

1. Run the WD discover tool
2. Go to "configure" and acknowledge there is a blinking light. This might give you access to the data and drives.
3. If the status says "good" then everything is fine. If not, then you probably have a bad drive and need to contact WD tech support. Hopefully you still have a warranty for it if this is the case.

Let me know if this works!

Aug 25, 2011 | Western Digital My Book Essential 1TB...

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I have a WD 500GB External Hard Drive. It has


That could even be a USB problem, I have the same one, my issue turn out to be just power. You are not the first one to have that problem. Replace the USB cord and see if that affects anything.

Mar 25, 2010 | Western Digital My Book Essential 500GB...

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My WD external hard drive stopped working


wd external hard drive making ticking noise and seem to have lost all my photos and music

Dec 17, 2009 | Western Digital Computers & Internet

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WD 1tb, lost the partion with the startfiles and now it won´t find the drive. What can I do?


go to computer mangment and u will see drive there in hard disk option

format ur hard drive if u dont have any imp data and it will start working again

Oct 02, 2009 | Western Digital Elements powered by WD 320...

1 Answer

My WD Elements 640GB Wont turn on.


I had the same problem. I fixed this by leaving the power supply connected with the wall socket for about 15 minutes, without connecting it to the external hdd. After that I connected the power supply with the external hdd and it worked perfectly. I hope this helps for you too!  

Aug 02, 2009 | Western Digital Elements powered by WD 320...

1 Answer

No power to external harddrive


Yes, without a doubt!

I highly recommend sending it back for repairs or replacement. Most are covered under a 6 month warranty depending on the deal, and the country you are in as well. And computer shops don't generally fix things like External Drives, since they are not as a important part of a PC, but as a backup or storage device.

Good luck mate.

Jun 30, 2009 | Western Digital Elements powered by WD 320...

1 Answer

I have a WD external hard drive USB 2.0 750 GB. It was working just fine for many months, and suddenly, my laptop won't "read" it -- it's not listed/detected in "my computer." I thought there was something...


If the device is recognized and not listed as a driver in the Explorer, then the disk is not recognized as having been partitioned and formatted. You can use the Disk Manager to see if there is anything listed on the disk.
Start - > right-click My Computer -> Properties
In the management console, go to disk management and check your disks. The external disk should be there and then you can see the partitions and drives assigned to it.
If there is nothing on it, your MBR could be damaged, which needs to be restored.

Alternatively you could partition and format it, but then you'd loose the data on it, so that is a last resort.

I think a program called Acronis Disk Director Suite can restore MBR's. Have a look at this external hard disk troubleshooting article.

Jun 13, 2009 | Western Digital Elements powered by WD 320...

1 Answer

Extern WD drive


Hi,

Assuming you have tested the AC adapter with a voltmeter already which is the first step, the next step would be to pick up a new HDD enclosure and move the HDD into the new one for a test. If this works you're done, if not the problem lies in the circuitry of the actual HDD and you will need the help of a pro. If that is the case comment back here with your Country/State/City, I can recommend one of the many facilities I work with.


Chris

Jun 11, 2009 | Western Digital Elements powered by WD 320...

1 Answer

No power to my WD elements 1 tb


Same thing here. What about the data. Could you recover it ?

Jun 09, 2009 | Western Digital Elements powered by WD 320...

1 Answer

Hard drive disappeared


You can get a free AC Power adaptor sent to you by WD. Just send an email to customerservice@wd.com with your address, details of your drive and a description of the adaptor ( from the case ). I had one sent to me by courier in Melbourne within a week of asking.

Mar 08, 2009 | Western Digital Elements powered by WD 320...

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