Question about Kenmore Washing Machines

2 Answers

Washer will not spin and does not remove water. Wash cycle is okay

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Mod 20832 fills agitates but will not drain nor spin

Posted on Sep 26, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,937 Answers

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

The Kenmore / Whirlpool top load uses a reversing motor to initiate the pump for draining and the transmission to spin.

If you cannot hear the motor trying to turn the pump, (but the washer will agitate) the problem points to the Timer, or the Lid Switch.

Try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.

Following is an excellent description by GURU JSROCK516 Description of how to remove cabinet and access the transmission. http://www.fixya.com/support/r699497-replacing_gearcase

This is a Whirlpool PDF on how these washers operate. It has a diagram on jumping the switch.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

If the problem isn't in the switch, and the Timer continues to move, the problem is likely in the transmission.

We had the same problem:

If you lift the lid, put it down again and the washer begins to spin, the problem is likely in the transmission "Neutral Drain Assembly".

Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode. Apparently, by opening and closing the lid, torque from the motor starting throws the cams into the right gears so that the washer will spin.

Ours had the same problem, no spin unless the lid was raised and lowered or we shut off and re-started the cycle.

After looking at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) we noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.

In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt. You don't have to remove the drum.

Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside, remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission. Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main agitator shaft, remove the 8 screws carefully the transmission holds 14 - 15Oz of oil, remove the clip holding the main spin gear on and check the plastic cams.

If the cam that should have a spring doesn't, or the others look damaged, the washer won't go into spin mode.

If that's the problem, install a Neutral drain kit, put everything back together carefully and the problem may be solved.

Posted on Sep 25, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

My washing machine won't spin when in a wash cycle but will spin on a spin cycle


???? ITS NOT SUPPOSE TO SPIN WHILE WASHING ? DO U MEAN ITS NOT AGITATING? THEN LOOK AT UR PRESSURE SWITCH AND UR CAM DOGS. MOTOR COUPLER OR BELT. NEXT UR CLUTCH BRAKE ASSEMBLY MAY BE BAD
washing-machine-spin-when-in-wash-cycle-dn3wi03dqy3vjnwbm4uf5us1-3-0.jpg

washing-machine-spin-when-in-wash-cycle-dn3wi03dqy3vjnwbm4uf5us1-3-2.jpg

washing-machine-spin-when-in-wash-cycle-dn3wi03dqy3vjnwbm4uf5us1-3-5.jpg

washing-machine-spin-when-in-wash-cycle-dn3wi03dqy3vjnwbm4uf5us1-3-9.jpg

washing-machine-spin-when-in-wash-cycle-dn3wi03dqy3vjnwbm4uf5us1-3-14.jpg

washing-machine-spin-when-in-wash-cycle-dn3wi03dqy3vjnwbm4uf5us1-3-20.jpg

washing-machine-spin-when-in-wash-cycle-dn3wi03dqy3vjnwbm4uf5us1-3-27.jpg

washing-machine-spin-when-in-wash-cycle-dn3wi03dqy3vjnwbm4uf5us1-3-35.jpg

Jun 09, 2015 | Hotpoint WF430 Front Load Washer

1 Answer

The spin cycle is not spinning


Hello, if your spin cycle is not spinning all the water out, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely....if it's frozen or stiff,replace it

Thanks



Jun 04, 2010 | Whirlpool LSR5132PQ Top Load Washer

1 Answer

Washer will not spin out water but turns during wash cycle


Try cleaning out the trap. It is located under the door and can be accessed be removing three screws at the base in the very front of the washer. The trap is white and screws to open. Watch out though, because if the washer is full of water it will come spilling out! With the trap removed, you should also use your finger to feel the opening of the pump to the side. I found a few bobby pins in my pump, and once they were removed it worked again!.

Jan 08, 2010 | General Electric WBVH6240HWW Front Load...

1 Answer

Kicking out water during wash cycle - spin instead of agitation


Hi,
Try these

  1. Check the drain hose, it should be at least as high as the top of the wash tub, about 38 inches.
  2. The drain hose must sit loosely in the house drain. Do not seal the air gap around the drain hose or a siphon will occur.
  3. Check the drain control lever
  4. Test the drain control coils
  5. Check the cam bar
pls rate my suggestion..

Jul 19, 2009 | Maytag LSE7806A Top Load Stacked...

1 Answer

Kenmore HE2 won't finish spin cycle


you have blockage in you drain plug. to solve this problem you'll have to remove the lower front panel of your machine by removing the 3 (1/4") screws on the vary bottom of the machine. once the panel is removed you'll see a 1 1/2" white PVC drainage plug. turn the inner plug to the left in till open. (WARNING ALL THE WATER IN THE DRUM WILL DRAIN THOUGH THIS PLUG) remove debris likes socks or everything that's there replace the panel and your all set.

May 28, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

Maytag Atlantis 7700 - Noisy agitation/wash cycle from motor


Your drive motor may be fine. Check the water pump that is located in the back behind the small metal door on the left bottom corner and see if thats where your noise/water is coming from. These extraction pumps have bearings casing that gets mangled and locked up. Look right above the flywheel that the belt rides on in the W-pump.

May 09, 2009 | Maytag Atlantis MAV6451 Top Load Washer

1 Answer

Kenmore front-load washer stops at rinse cycle


When the washer initially fills for the wash, is it only hot water entering the drum? Try switching the water temperature between hot and cold as it fills. If any of them show little or no water getting through, it sounds too easy but check to make sure water supply taps are on, and that the cold/hot fill hoses aren't reversed. Remove the fill hoses and check any of the screen filters for blockage (in the hoses and in the inlet water valve). When the machine stops and waits to fill but all you hear is a hum, it sounds like there is power going to the valve but water is not able to get through it.
Good luck!

Mar 03, 2009 | Kenmore 43142 Front Load Washer

2 Answers

Washer will fill fill with water but doesn't start wash cycle


it will fill but won,t spin, will throw out water as if it washed, then it take water to rinse but won,t spin ,then will throw out water as if it did , but clothes are soaked

Feb 21, 2009 | Roper RAS8445KQ Top Load Washer

Not finding what you are looking for?
Washing Machines Logo

Related Topics:

127 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Sal DeAngelo

Level 3 Expert

2122 Answers

fordexpert

Level 3 Expert

5495 Answers

Mike Carew

Level 3 Expert

969 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...