Question about Pinnacle Studio AV/DV version 8 (210100299) Video Capture

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Can't Install software

I have recently purchased a new computer with windows vista. I tried to install Pinnacle Studio Quickstart and it keeps telling me I don't have administrative permisson. What doI have to do to install this software?

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Re: Can't Install software

As in a recent posting, this software does not work with Windows Vista. 

Posted on Dec 12, 2008

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Have Pinnacle Studio 9 AV/DV that I purchased around 2004 and currenly have a new computer that I re-loaded the software to. I have no PASSPORT numbers in 'HELP', just an all alpha serial number. My...

You can contact Pinnacle and ask them for a replacement key, but I would suspect they will want you to buy an upgrade to your software. If your new PC is windows 7, your 2004 software will probably not work with it even if you have a code for it.
The good news is that the newer version probably has more features etc. and an upgrade option (if there is one) can save you $ over buying a full version.
I know for my own example that Roxio (another CD/DVD program) is only compatible with windows 7 on their 2010, and now their 2011 versions. Anything else will not work.

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Pinnacle Studio 11

From the looks of it there's no Vista support yet. Pinnacle Systems needs to come out with somekind of patch soon. I've been looking for an hour as well. Couldn't find anything but people discussing the fact that they need the patch badly. On the Pinnacle site there's a link to software for Dazzle Video Creator 9 but it leads to an error page.

I guess you'll have to watch carefully when an update arrives.
Or try to find something of an automatic update feature in the software, maybe it'll find something.

You can try simpler programs such as Windows Movie Maker but I don't think it suits your needs when you want to edit stuff.

Another solution might be Sony Vegas.
For more information on the Sony Vegas product family, click link below:
[Sony Vegas Product Family at]

I hope this will help you out. It's really frustrating that you buy software and then you can't use it on Vista.



Jan 29, 2008 | Pinnacle SYSTEMS Dazzle Video Creator...

1 Answer

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Pinnacle Software has a Vista Patch to use with their applications that you have to download and install. I had this same problem when I used Pinnacle for my remote camera system.

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1 Answer

Re-install new computer lost SN

Try to do this:
Uninstall all of this program and then re-boot the computer.

You should be able to re-install with the serial numbers provided.

If not, then you should call the company and get your information first hand, this may be what you would like to do first anyway.

You can lose information like this if you have re-installed Windows, or have had to install a new mother board or a hard drive, and some cards, all of wich requires to re-install some of Windows. In such a re-install, the information which is stored in Windows' folders will be overwritten with a new folder and new information.

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Not working

no it doesn't, you have to download updates from here, but you may still have problems with blue screen, as i do and had to install it on XP instead

Aug 29, 2008 | Pinnacle Systems Studio AV/DV Version 9...

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Pinnacle Studio 10 DVD -NTSC Bonus disc

The installer for Studio 12 (upgrade version) includes a "Transfer Files" option which permits you to install previous bonus discs from Studio 10 and 11 and transfer to 12. However, you have install 12 first (of course).

For those with Vista 64bit systems, Studio 10 will not install on your Vista 64bit OS pc. However, if you have the Studio 10 disc, you can purchase the Studio 12 upgrade version. During the installment process, you will be directed on how to utilize the Studio 10 disc to advance the installation process.

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Problems with Pinnacle Studio Quickstart version 10

I found a download patch on the knowledge network at website. They don't advertise the fix, but I searched for "installation failure studio 10" and found an entry for downloading pixie5updater. Apparently there is a problem with some dual-core machines with IE7.

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