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Zen neeon hangs on creative logo..it doesnt detect..anybody for help.....?

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Go to the zen webpage and post your problem there.

Posted on Sep 27, 2009

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My creative zen neeon hangs on creative logo what i can do?even it doesnt detects,then how can i format or reinstall the firmware?....plz help me....


try reseting it there should be a small pinhole on the back press and hold that for about 10 seconds if this wont work try putting it into recovery mode

  • Detach your player from the PC if it is connected, and turn off the player.
  • If the player stops responding, you can reset the player. To reset the player, gently insert a thin object into the Reset hole located below the power switch.
  • Press and hold the Play/Pause button while powering on your player.
  • When the player displays the Creative logo, release the Play button.
  • It will display the following options:

    Clean Up Scans the player and removes invalid links from its music library.
    Does not affect music files themselves.
    Format (All) Caution! Erases all content!
    Save a copy of your player's content before formatting.
    Reload OS/ Firmware Caution! Erases your player's firmware.
    DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
    Reboot Reboots the device.

    Sep 25, 2009 | Creative Labs Zen Neeon MP3 Player

    1 Answer

    After i format my Creative Zen Neeon


    After i format my 'Creative Zen Neeon', the program file seem to have been erased and i cant play songss with it anymore.HOW? help me! anyone can send me information and the program files for the MP3?

    Jul 08, 2009 | Creative Labs Zen MicroPhoto MP3 Player

    1 Answer

    Stuck on the logo zen neeon 2


    remove music and reformat then put music again

    Jun 23, 2009 | Creative Labs Zen Neeon MP3 Player

    2 Answers

    Zen Neeon 5 "No Music" displayed


    your neeon may have some virus.. go creative shop and troubleshoot.. i did that n it worked.. but now it hanged.. kaysiao areadi..

    Nov 02, 2008 | Creative Labs Zen Neeon MP3 Player

    3 Answers

    Zen Neeon Frozen - USB Display


    we have the same problem

    but there is 1 way to solve it

    wait for the battery to drain and charge it

    hope it helps you : )

    Jun 01, 2008 | Creative Labs Zen Neeon MP3 Player

    1 Answer

    Free Installation cd download for CREATIVE ZEN NEEON 2


    here are the links.....
    1st link,....
    2nd link....

    if his doesnt work for the device you have....try searching for the absolute name....
    thanks

    Feb 12, 2008 | Creative Labs ZEN Neeon 2 MP3 Player

    5 Answers

    Zen Neeon frozen completely


    Leave it alone for a while, then try reinstalling the Zen Program, then plug it in, then rest it, then try to switch it on. It worked for me

    Jul 27, 2007 | Creative Labs Zen Neeon MP3 Player

    2 Answers

    My creative zen neeon 2 (4GB) isn't turning ON


    Try charging it with a creative charger or bring it down to its retail store. The battery might be completely drained flat.

    May 02, 2007 | Creative Labs Zen Neeon MP3 Player

    2 Answers

    Neeon Dead!


    Have you tried resetting it? Right beneath the lock swithc is a small hole. Inside it is the reset button. Try using a needle or hair-pin to reset it and see what happens, when mine had a freezing problem a few months ago that fixed it straight away..

    Mar 26, 2007 | Creative Labs Zen Neeon MP3 Player

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