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You should be able to registar it online, They should have a website. Most companies now a days have a website to registar your (Product) Unless there a fly buy (Nighter) Here one day end gone the next ,When it is getting close to (Christmas) Time of year.
First Question? are the branch lines that lead to your registars insulated. Are the branch lines that go to your registars flex line. If the branch lines are not insulated, condensation forms because the cool air and the hot air meet at the uninsulated branches which drip condensation(water) from your registars