I have the Sharper Image Hybrid GP (SI724) Air Purifier and I need to purchase the metal insert that has to be cleaned weekly. Can you help me out?

I have 2 of these air purifiers and I love them. I came to this site looking for a resolution because 1 of them stopped working properly. After running for about 30 seconds, the red light would come on. I had cut out 1 wire that was broken and thought that was the problem. There were sparks when it was turned on. After reading a couple answers here, I took a closer look and noticed that a second wire was also broken at the bottom. I just cut the second broken wire off the top and removed it and the purifier works great now. No more sparks!

make sure not to forget cleaning the corona wires. i used light grade sandpaper and gently cleaned the wires as well as scrubbed the metal grids with scotch brite pads. the unit has been running normally .

i found a solution to the sparking problem in the ionic breeze. purchased scotch brite cleaning pads from home depot. using a long strip of pad scrub the plates back and forth especially in the areas that seem to be emitting sparks. i did this and the unit runs quiet as a whisper.

i have the same unit. clean the corona wires very gently with light grade sandpaper and scrub the metal grid blades thoroughly with a scotch brite pad. my unit was sparking like a lightening storm. after i cleaned it this way it runs perfectly.

It mean that you need to clean or replace the filter element. May this help you.

The solution drgoff provided ( the guy that used to work for Sharper Image ) actually did the trick !!!! Super excited to have this unit working again , thanks drgoff

Locate the photo electric eye that picks up the need to clean and give it a thorought cleaning. Good Luck and I hope you get it repaired. That photo cell should be your problem It's probably a little black or ruby red dot in a fin or on the housing where yhe air passes.

1. Unplug the unit
2. Turn the unit upside down and listen for the beeds to move along the static wires from top to bottom. Turn it upside down again and again until you feel the static wires are cleaned of grime.
3. Plug it in again and see if the hissing is gone.

I have been doing research on this unit. I read that only every other grill is suppose to collect. The remaining grills increase the electrostatic charge making the collection plates, the ones that get dirty more effective. So the bottom line is there is nothing wrong with your unit.

When you cleaned your cleaner, you must be gentle with it. Wipe down with a lightly moist cloth or paper towel. make sure you dont shove any grime between the metal cleaning grid and the plastic holding it all together. that can cause lots of problems. Your air purifier probably wont start because of an auto shut off safety feature. Be sure that everything is in its proper place.... make sure hte front grill is fastened on correctly as well as the back grill. if those are not secured properly the unit will not start. also, check that your collection grid is placed all the way inside the unit and wait for the click noise that indicates that its locked in place. at that point the unit should turn on and you can once again enjoy fresh, pure air!