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Wifi connection problem

After having connection with home wifi attempted to utilize a phone as a modem (blackjack) settings were changed now am not able to reconnect my vltop to my home system if this would be better over a phone line let me know please. am in a rush to attain this connection have a million things to do for the holidays Please are you able to help ? Thanks for the quick response.

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Re: wifi connection problem

Use the network connection wizard to remake ya connection. Re-setup your internet connection again, with the wizard enter all relevant info ya should be good to go?

Posted on Feb 08, 2008

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I am trying to connect my tablet to xfinty

You have to connect the tablet to your Arris 862 gateway "comcast modem" the key to your wireless is on the bottom of the modem on white sticker. The key is case sensitive most generally all in caps. Your network name is as well on the sticker should be HOME- and a 4 digit number. To get the tablet to connect you need go into "settings" on the tablet and then tap "wireless or may say WIFI", Find the comcast modem/router name "the Home- whatever number it is click it then it should prompt you to type in the network key.

Mar 22, 2015 | Internet PC Laptops


Troubleshooting Laptop WiFi Connectivity Issues

Most laptop manufacturers provide an external switch to switch on/off the WiFi functionality. As a result, the first problem most new laptop owners encounter with trying to connect to a wireless network is that their WiFi has inadvertently been switched off. So, if you have a WiFi connectivity issue, the first thing to make sure of is that your laptop's WiFi external switch is on.

The next most common problem when it comes to WiFi connectivity issues is that the signal strength is too weak to hold a connection. This can be extremely confusing if the network is working fine for a person sitting at the next table. This could be due to several reasons. This person's laptop might have a more sensitive WiFi receiver, be set in just the right location where the signal strength is maximum, or even be accessing a different WiFi network other than the one you are trying to connect to. When you're troubleshooting a wireless connection, make sure to get as close to the router as you can, certainly in the same room if it's in your own home, so you can eliminate signal strength as a possible issue.

In order to prevent every stranger who walks by from accessing any network with WiFi capability, there are a number of security options that can be set on WiFi routers. The most common of these is simply enabling password protection, so that any laptop trying to connect to the network will have to provide a password for the initial connection (after that the operating system remembers the password). In order that you be able to connect to a WiFi network, you will have to set up your laptop's WiFi connection with the correct key. First, try the key printed on the router label, but if a custom password was created when the network was set up, you'll either have to find the piece of paper where it was written or chase the person who set up the network. If the password absolutely can't be recovered, search the Internet for how to reset the router (varies with brand), create a new password and enter it on all the computers that use the connection.

In some cases, it's easy to reset the password or turn the security on and off by connecting directly to the router with an Ethernet cable and typing the fixed IP address for the router into your browser.

Connecting directly by cable to the router is an important troubleshooting step for wireless connectivity even if you don't have a password problem. If you can't connect to the Internet even after plugging directly into the router, neither the wireless adapter in your laptop nor the wireless transceiver in the router are at fault.

If you plug directly into the router via the Ethernet cable and you gain access to the Internet, you can continue troubleshooting wireless issues. Check Device Manager to see if it's complaining about the network hardware. If not, and you still can't gain access at this point, the problem is either with the high speed modem and ISP, or a networking software issue within the operating system.

High speed modems, often called routers if they include a built-in router, are equipped with a series of status LEDs that can be used to diagnose many connectivity problems. Whether you have a cable modem connecting to the cable company, DSL via the phone company or one of the more esoteric high speed modems, they should always include an LED that tells you if the connection between the modem and the Internet has been established. If this link light is out, or has changed colors, say from the familiar green to an ominous red, power down the modem and turn it back on again. This hard reset will usually fix dropped connection problems caused by storms, power surges or signal interruptions, providing the modem hasn't been damaged. A modem/router will also include a status LED to show whether an Ethernet cable connection to your laptop is good, and your laptop will have a little status/activity LED for the network connection as well. While color coding isn't universal, solid green usually indicates a good connection, and blinking green or orange usually indicates activity. Some modems include an LED to tell you if the DSL or cable link to the ISP is good even when the Internet isn't functioning.

Operating system issues affecting connectivity can include firewall (security software) settings that prevent your computer from establishing communications with the Internet Service Provider (ISP), or the failure to install the software that ISP requires. Unfortunately, there are also more complicated problems that will require drawn out conversations with the ISP's technical support department to troubleshoot.

If you're adventurous, or desperate, you'll find all sorts of third party software online that will reset the Windows stack or change registry settings back to defaults, but you're better off trying the tech support route first if a software glitch is at the bottom of your problems.

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M. Omran

on Oct 25, 2010 | PC Laptops

1 Answer

My acer aspire 5315 series laptop is connected to my wifi local access only but will not fully connect to the Internet. What to do? please and thank you.

Firstly test the laptop pc at another wifi hotspot. If it works, your wifi modem might be faulty. Try testing the wifi modem with another device like another pc, tablet or smart phone that has wifi capabilities. I exprienced a modem that had both LAN and wifi. The LAN connected to the internet, but wifi could non. After replacing the modem my problem was solved. Hope this helps.

Jul 01, 2013 | PC Laptops

1 Answer

It wont let me connect to the internet

You need to check internet connection settings. If you use wifi connection you should in active wifi area ( check signal on your screen). If you use modem as internet connection check the setting ( you may need assistance from service provider. If you use cellular phone as modem, make sure, you have phone's pc suite installed properly on your laptop then paired tehm using firewire.


May 17, 2011 | PC Laptops

1 Answer

Acer 47152 how to activate my wifi after i format my pc icant no longer activate or see my icon for wifi connection

Here are the recommended steps to connect to a wireless base router 1. Check and remove power from both your router and the DSL ROUTER/CABLE ROUTER MODEM 2. Wait one complete minute until applying power to modem then wait one minute before applying power to wireless router. 3. Ensure you have green lights across both devices, specifically, the recieved and sent lights. These same lights will tend to blink rapidly when there is active data, at times this will still blink, and a DNS error will prevent you from connecting to the internet. If this is the case, call your ISP Internet service provider 4. Check your authentication Security key on your router first, then check all your wireless devices to ensure they are on the same network name, key, and channel with the same type of encryption as the router 5. Start one device at a time and check for connectivity, if your still experiencing a problem, check the settings on all your wireless adapters, device drivers, internet browser settings, firewalls and proceed. 6. still have problems, connect a rj45 cable from the router directly to your computer to at least see if your wireless settings are bad or if the router may be bad. 7. Contact your ISP to determine if your receiving singal 8. Avoid using a splitter or parital power backup for yours routers 9. Still having problems, change your wireless router only after your ISP changes their faulty modem 10.Attempt the same process when setting up your new wireless router and or modem

Jan 23, 2011 | Acer Aspire 4520-5582 Notebook

1 Answer

I have a problem trying to set up my asus eee pc 900 to my wifi can't use the wireless set up wizard because my modem is also my wifi signal has no inputs for a flash-drive.

Don't use the the wizard to set up your networking if you're just trying to configure your WiFi.
Instead, there should be a WiFi configuration utility that you can access from the tray in the lower-righthand corner of the screen.
Using that utility, it will display your WiFi network and you can then select it and provide any authentication information required.

Dec 26, 2010 | ASUS PC Laptops

1 Answer

I need to set up my IP provided WiFi router-modem (Westell 327M) for use with my two laptops, such that the router-modem provides me internet access via ethernet cables (not interested in the WiFi aspect...

first check with the ISP if any DNS server settings or proxy settins are required(but i think you can alternatively connect your laptops these may have ben already set on the laptops but just in case)

now if your ISP accepts you to have more than one connection from the same link then you can connect the connect the cable from the modem to the INTERNET/WAN areas and you can connect the ethernet cables in the ports marked 1,2,3,4

here check that if you are only etting the link on the computer connected to port1 and no connection on the others then make a small adjustment disconnect the cable from WAN/Internet port and connect it to the Port1 and the computers to 2,3,4

now that you are saying that u r not interested in the wifi so it is advisable that you go to the home page of the router and from there to the wireless page and disable the wireless broadcast of the router for safety purposes

this can be changed any number of times back and forth


Jul 14, 2009 | PC Laptops

2 Answers

Cannot connect to wifi on our bt home hub

Could be a variety of reasons.
Assuming you have not had it working before
Assuming the wifi is broadcasting it SSID
Assuming you have laptop connected by ethernet cable to hub:

Assuming you have XP:

Go to start/control panel/network connections/right click the wireless lan icon and select properties/select wireless connections and delete ALL previous entries.

With Vista go:start globe then

Control Panel\Network and Sharing\Manage Wireless Networks and delete all entries


press windows key and R
type cmd and enter
type ipconfig and enter
note lower set of figures ie
open browser and type in those figures and enter
should now open router firmware
When asked for log in use defaults of admin - admin or admin - password

navigate to wireless security and set encryption to WEP 64bit and create a simple encryption code - save settings

Change broadcast channel to 8

make sure wifi is set to open and not shared

Save all settings, allow hub to reboot and now see what happens

Dec 10, 2008 | PC Laptops

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