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Used computer needs reset for different owner. i just inherited an old dell laptop and would like to delete all signs of previous owner. i cant do anything though because i dont have the password, they forgot it.

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  • Anonymous Mar 14, 2014

    i need to removon googlee previous owners email address so that i can set up an email address



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If the cmos is password protected, then you must reset the cmos. The best way to remove any signs previous owners is to reformat or do a system restore. You ca do this with the disks that came with the computer, you should put the system restore disk in and be on your way. Just follow the on screen instructions and you should be all set.

Hope this helps

Posted on Sep 25, 2009

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Try reformatting the laptop:-----

  • Back up your data if your hard drive is still functioning. Reformatting destroys all of the data on a computer or laptop.
  • Change the boot settings on the computer by holding down the "Delete" key upon rebooting and selecting either the A: drive (floppy) or CD drive with the up and down arrow keys.
  • Reboot the computer with the media installed. Older versions of Windows may require you to monitor the steps and hit "Yes" or "Enter" when required. Newer versions are generally auto-run.
  • Once the computer boots up with the new OS, use the restore CD to install any required drivers, patches and the like on the laptop. Run any Windows updates at this time. Then reinstall your applications and run the updates on them.
Thank you Sir, Have a nice day.

Posted on Sep 25, 2009

  • Biswaranjan Roy
    Biswaranjan Roy Sep 25, 2009

    The above formatting is for erasing previous traces. For the Password issue, do you have another user on the Laptop. If yes then enter on behalf of that user and change your owns password by accessing the User Account Page in Control Panel. If not, a Bios Hard Reset. Thank you Sir, Have a nice day.



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