Question about GE Refrigerators

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My GE Refrigerator model GSC23LSRC SS is not working. There is power to the refrigerator (light is on), but the temperature display inside the refrigerator is off (black), as well as the display on the water fountain outside of freezer door. I have unplugged the refrigerator for 15 minutes, but that did not work. Any advice as to what might be wrong? I'm thinking it's an electrical problem, and not the compressor, since the displays are not working. Thank you!

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6 Suggested Answers

6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: GE Profile Refrigerator PFS22SISBSS Bottom Freezer Temperature Indicators

I finally called GE about the non-working LED's and the temperature fluctuation. It's a known problem as many consumers have posted online. I called 800-386-1215 several times. What I found is I'd get different menu options nearly each time I called. The way I got to a 'helpful' human follows: Call above number; you will/may here a voice that states only 'for recalled appliances press 9' (may also have options for repair or parts) PRESS 0; next menu PRESS 5; you'll hear 'for less than 1 yr old press 1' and 'for more than 1 yr press 2'. In my case I pressed 2, then got a menu with 'for refrigerators PRESS 2'. Spoke to a woman who never denied that GE has a motherboard problem. She offered to provide a free motherboard but no labor. I asked (to be sure) if I would have to pay labor, she said yes or I could have $400 off a new crappy GE fridge. She said I would have to have a repairman come to diagnose the problem, then order the part and then come back to repair. I then said, 'You're telling me that I have to pay for TWO service calls to repair a known GE defect???? How much should I expect to pay for these TWO service calls???' She then asked me to hold, then came back on the line and told me that GE would pay the labor for the repair.
I also asked if GE was willing to do anything about the 25 cent door latch that cracked after 11 months (and is attached to the door gasket a $228.00 part) or the rusting wire freezer baskets and was told no. Hey, worth a try! The fact that they said no ensures that I will continue on my crusade to warn anyone who'll listen not to buy GE! Keep calling, after I got the right menu the wait was short the whole call was less than 15 minutes.

Posted on Sep 17, 2008

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  • 531 Answers

SOURCE: Ge model PSC25MSTASS digital refrigerator setting

check for frost in the freezer back wall

Posted on Apr 01, 2009

MNTECH
  • 1543 Answers

SOURCE: Clicking of Ge Model PDS22SBRBRSS; serial No; AHO45649

Replace the mother board. It is only a matter of time until you experience cooling issues.

Posted on May 26, 2009

  • 61 Answers

SOURCE: Refrigerator does not maintain 37 degrees

i have seen this problem before its the control board in the back the board is about 150 dollars and it goes every DING DING 5 years lol horrible design of the one that comes on the fridge every ge side by side has this problem  its very easy to replace but have to "ground" yourself before you touch the new control board meaning rub you hands on plumbing pipes, not pvc or copper
good luck if you got questoins let me know

Posted on Jun 08, 2009

woodchuck789
  • 4059 Answers

SOURCE: Have GE Profile refrigerator Quit Working

. Cut everything off for a few minutes then turn it back on and listen for a click from the compressor relay as the compressor tries to start.
Is the compressor motor running.If no check starter/overload relay.
Check to see if the condenser fan at the back underneath near the compressor is running. If no check fan.

Are the condenser coils near there warm or room temp. should be warm


How to check stuff>
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php

Posted on Sep 21, 2009

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Diagnosis: Search of Internet yielded no definitive fix. It appeared to me that the some minor frost buildup might be symptomatic of unseen frost elsewhere. The electronic controls could possibly be messed up.

Fix: Not knowing whether it was frost or the electronic controls (or both), did the following:

1. Turned off the refrigerator. (It is not clear how to do that. Download the owner's manual for your model from the Internet. If it is like mine, the freezer and refrigerator APPEAR to have separate controls. In fact they are linked. To turn both freezer and refrigerator off, press the WARMER button on EITHER the refrigerator OR freezer until the display shows OFF for both the freezer and refrigerator.)

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http://www.scribd.com/doc/13371507/Ge-Motherboard-Concession-Letter

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