Question about Philips GoGear HDD075/17 MP3 Player

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I have had my philips gogear 2gb for quite a while and being use it quite easily, however today it will no longer add songs to my play list for some reason, i select a song press play list and confirm, after doin this (which worked before) if you go into playlist it still says empty. getting very frustrated now, its only happened today, any ideas????

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  • Master
  • 438 Answers

Formatt it and redo the process

Posted on Sep 25, 2009

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JUST CONNECT AND IT WILL CONNECT AS MASS STORAGE MEDIA.

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MY philips go gear 2gb music player does not getting on.


Run a Repair in Philips Device Manager - the program came on the installation CD.

If that fails the first time: Unplug the GoGear from the PC. Uninstall all Philips software in the Add/Remove Programs section of Control Panel. Restart your computer and reinstall the software. Replug the GoGear. Re-run the Repair.

Good luck!

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Have solved this problem on GoGear syncing with WMP 11 by going to options on the device itself, then go to the "settings" option, scroll down to "PC Connection Preferences", from here you will select the check box saying "MTP" then back out of options and connect your device and go back to your WMP 11 and drag your playlists to the syncing area and resync your device. You should then be able to see your playlists under the playlist option in music along with the "playlist on the go" playlist.

Hope this will help!

- Jared
Determan Technology LLC

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Sounds like the files are DRM copy protected.

You can check for protected tracks.
  • In Windows Explorer, go to the folder where the tracks are stored on your PC.
  • Click on View -----> Details
  • Right click on the header bar in the right hand window and select protected. (If protected is not listed click on More)
  • Tracks will be listed with No or Yes under "protected". Check your non-playing tracks are listed as No, under "protected".
The HDD1830 is not compatible with protected files, although your PC will play them ok.

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1 Answer

My Philips 2gb gogear will not let me add any mp3 songs


Make sure you have installed the device manager software form the product CD.

You need to use Windows Media Player Sync function to transfer songs.

Feb 21, 2008 | Philips SA5125/37 MP3 Player

3 Answers

No access to songs


Several possibilities:
When you first synced your player to Windows Media Player, you may have set up the automatic sync option. When this option is selected, Windows Media Player will add EVERY song, picture, etc from your Library on your computer to the player. Now, every time you sync you device, it adds every new file from your computer into the player automatically. It will even delete songs from your player that were on there before.

Go into Windows Media Player 11 with your player connected to the computer (it will automatically sync and add new files one last time), move the mouse cursor over to the sync tab; a small black arrow will appear under the word "Sync"; click on the small black arrow and a dropdown menu will appear; select "Portable media device" from the dropdown menu, and another dropdown menu will appear; select "Set Up sync"; a window will appear with some information on your device - uncheck the box that says "Sync this device automatically"; click Finish; This will eliminate the problem of Windows always adding/deleting songs/files you don't want into your player.

If this does not work, then:
Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).


-Tha Mp3 Doctor

Dec 21, 2007 | Philips GoGear HDD6330 MP3 Player

1 Answer

My philips 30gb wont play my songs!!!


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Jun 20, 2007 | Philips HDD1630 MP3 Player

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