Question about Sony (DWQ30AB2) DVD RW Dual Layer Burner

2 Answers

Readable DVD's but not CD's

Hi, mine can read DVD-s with no problem but as soon as I put a CD in it for some reason refuses to read it no matter what I have tried the troubleshhoter for help but with no luck please could you tell me where I have gone wrong or what the problem is???

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  • kolomodas Sep 25, 2009

    Thanks for you reply and help and am going to either try a disk cleaner if that doesn't work will have to send it in for repair!

  • rolando ingking May 11, 2010

    I understand that your DVD player can also play CD. Then, the IC that is supposed to read CD is defective. Therefore you need a technician to troubleshoot and replace the defect.

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  • Sony Master
  • 19,396 Answers

That is a faulty lens. The lens reads DVD and CD on different laser beam frequencies. To read the TOC initial track the lens must focus on the laser beam reflected by the disk. If the lens is opaque, scratched or dirty, sometimes it can focus on DVD but not on CDs or the opposite.
Try using a cleaner disk, if that does not work buy a replacement drive. Today you can get a dual layer DVD RW for less than $30.

Posted on Sep 25, 2009

Testimonial: "Thanks very much for your help will try your tactic asap, thanks again!"

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  • Master
  • 832 Answers

Buy your DVD/CD cleaner, and play it. The will clean the laser eye
of your CD. After playing the cleaner disc, play your CD. Clean your
CD disc with CD cleaning cloth.

Posted on Sep 28, 2009

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1 Answer

Will not read cd


'Will not read CD'
This error can be caused by the CD, CD device, or the computer.

Check CD: clean off the cd and try again, does it work?
Yes: fixed
No: put the CD in a different device and see if the CD is readable.
Yes: problem with the CD
>create a copy on a new CD, check that it is readable,
>put the CD back in the original device
Can you read the CD now?
Yes: all done
No: check all connections and power
Restart computer. Can you read CD now?
Yes: all done
No: problem in computer, connection or driver

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Does it use DVD-R or DVD R discs ?


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If you have a DVD recorded on another machine and it isn't readable, check if the disc was finalized. Sometimes the brand of disc matters for playback of DVD-R or DVD+R discs. I've never found a rhyme or reason for some of these issues with one disc versus another.

I wish that I could be of more help.

Cindy Wells

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CD games from consoles, are not readable on a regular computer CD/ DVD roms.
Sorry.

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When i put cd in tray it want play


Make sure your "CD" is readable. In other words a CD-ROM will not read a DVD.

Also, is this "CD" in retail format or is it a burned CD or a CD that someone made for you? If that is the case, then your computer may not be able to read the "CD".

Thanks.

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1 Answer

When I put DVd in sounds like its loading then I get disc error playback not on this disk


Several possible causes
1. Laser read lens dirty - clean it
2. CD has become damaged & data cannot be read (does it read in other cd drives?)
3. Intermittent malfunction of laser read circuitry.
4. Process of elimination - if CD is readable on other drives, the problem is with DVD player. If cleaning does not solve the problem, the problem is DVD internal electronics.

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remember only one can burn at a time

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Samsung 52x cd writer


use memorex brand cdr they are the most compatable (readable media ) to many cd& dvd writers .

the reason the cd writer dosent open often is because its usually trying to read poor quality media use good quality memorex cdr you will see a big difference in performance.

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It sounds like you are having issues with all DVD writable disks. From the specs I was able to find online about your DVD writer, DVD+RW discs may not be compatible with the the drive. Make sure you are using DVD-RW (note the minus instead of +). I think you might need to reinstall your DVD drivers. This should solve the issue.

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Some models of PIONEER cd players had radio frequency problems that caused them to work on and off. Are you near any radio or braodcast towers? Poorly shielded power supplies cause this as well. A weak laser diode in the pick-up assembly in model runs could be the problem. You might want to Google the model number and see if this is common for these units.

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