Hi, I removed the large plasting screws on both sides of my Kitchen aid KSM5PSGR mixer and removed the magnet looking ractangular rods.
I noticed that there is a notch on one edge.
Can I re-assemble them in any oritntation or is there a certain way they need to go in?
This was a simple fix for me once I finally found the answer. When you look inside the hole that the brushes slide into, one corner of the square has a notch in it. Slide the angled piece of the brush over the notch, and the mixer works fine. Assuming that that was the problem.
Yes, the brushes did have a notch on one side but the armature hole was square and it was not apparent as to the orientation until I looked deep into the hole (I needed a flashlight) and saw a notch at the bottom of the hole in the armature.
The rectangular rods are the motor brushes. They will have a rounded shape to them and as long as you have the rounded edge match the rounded shape of the armature it does not matter unless there is some kind of groove to force orientation of the brushes.
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If there is a set screw in the hole then tighten the screw up. The hole is threaded all the way through to the one running side to side that takes the hinge pin. If you tighten the set screw up there is no way it cannot reach the hinge pin.
Take it back to the shop, it sounds like head height adjustment is incorrect from new. I hope you didn't tighten a screw by the inside of the hinge that looked loose. that's your head height adjustment. There is a cone shape at the bottom of the bowl if that's what you think is the bump.
You shouldn't need to mess about with washers, it almost sounds like there is an incorrect part in the mix. Have you contacted the previous owner about the issue?
Find a local Kitchen Aid service agent and they may be able to say what is wrong just by looking at it.
I expect spacers in between the pedestal and lower case would solve the problem but that's not a proper solution.
Are you are referring to the pivot pin that joins the mixer head to the stand?
If so, it can be slid in place after you turn the whole mixer on its side and look up the underside of the stand. There is a screw which locks the pin in place. Loosen the screw and the pin will go into place. Tighten the screw afterwards.
The planetary is replaced by removing the chrome drip ring from the housing and then knocking the through pin out that holds the planetary hub onto the shaft from the gearbox. In New Zealand the planetary comes as individual parts not an assembled unit so will certainly look different to the full assembly you take off. The lip of the planetary ripping off is most likely caused by one or more of the 5 gearcase screws under the planetary coming loose and rubbing. Check the other 4 (total) screws at back and middle of gearcase as well.
Hi COVINIO.Yes, the "large black spring loaded magnetic screws on the sides of the mixer" are your mixer's brushes, which supplies electricity to the electric motor. (The black cap is the brush cover).I suspect that one or both of the brushes is (are) not seated properly. Did you remove the brushes to replace them or were you just inspecting them, when you replaced your plastic worm gear? The brushes need to be installed so that they both seat correctly on the armature's commutator.See the illustration below: I'd suggest removing them again and making sure the concave contact face rests completely on the armature’s commutator. If you've turned it 90 degrees too much, it won’t seat properly and you get no power to the motor. It would also be helpful to have the Parts List manual on hand.If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home. Click on Customer Care>Locate Manuals & Guides>Enter the 6 character model number, in your case use KSM50P (Your K5SS mixer falls within this manual), and select the first file KSM50P.pdf (438.31 KB) listed under Parts List (4) and then check to verify this matches your mixer model. Turn to pages 6 & 7, titled “Motor And Control Parts”, which provides an exploded view for the disassembly and reassembly of your mixer’s electrical components, along with all the parts.Locate Illus No 47, Brush holder assembly that includes #28, 32, 33, 34 & 46 which is the brush holder insert, and Illus. No. 29, brush & Spring assembly respectively.The illustration along with the picture above regarding the orientation of the brushes should get your mixer powered back up and operational. Good luck!I hope this helps. Howard, Burke, VA If this solution has been helpful to you, please rate it, thanks! -hslincoln
There are 2 possibilities, the attachments are worn out where they go on the shaft, simply replacing them could fix it, the other is the shaft is worn out inside the planetary ( where it spins), if it moves allot, 1/8 " or more from side to side, the housing is probably worn, and the planetary needs to be replaced, easy job, don't know cost, a new mixer may be in order.
The only available Kitchen Aid stand mixers on the European markets are the Kitchen Aid Classic and the Kitchen Aid Artisan.
The best way is to contact a Kitchen Aid service center / repair facility in your area. Here is the European website of Kitchen Aid: http://www.kitchenaid.eu/eu_EU/ka/ka_europe.htm
If you bought a different Kitchen Aid Stand Mixer (like the Professional series) you probably won't find the required parts to convert it to a European model. The only way would be to use a voltage converter.