Question about Acer (918EA10I10) Motherboard

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Aspire 5100 it does not recognise the keyboard

Acer Aspire 5100 does not recognise the keyboard or mouse pad or usb ports anymore . Boots up to the log-on screen only and than I am stuck. H E L P please.

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Borrow a friends keyboard and mouse...log on to your computer and go to system restore and go back to a time when you knew you could use them and restore to that date

sometimes funny updates cause external hardwares to act up

Brentwood IT

Posted on Sep 25, 2009

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6ya6ya
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OS loads but keyboard, mouse pad and usb ports


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I have a Acer 5100 I am facing the same prolem my USB ports stopped working and then the Keyboard the system boots but i cannot do anything like the password nor can i start in safe mode or go to set up, if somebody can help me sort this problem ,thankyou

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please take the laptop to the service center

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first thing you want to try and find out if this is a hardware or software problem. Try connecting an external keyboard and mouse (USB if you don't have mouse and keyboard ports)...then go into the device manager (On XP its control panel, system, hardware tab, device manager)...and see if your laptop keyboard and mouse is registered there. If so then uninstall them and reboot...there is a slight chance that they will reinstall and work, but may be more complicated than this. If they do not show in the device manager, then there is most likely a hardware failure and they may need to be replaced or check the connection.

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kINDLY CONNECT A USB KEYBOARD AND/OR MOUSE TO TROUBLESHOOT THE NOTE BOOK IF USB KEYBOARD/ MOUSE (EXTERNAL NORMAL USB DESKTOP KEYBOARD MOUSE). THEN WE WILL BE ABLE TO TROUBLE SHOOT

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