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Pantech Matrix screen is almost always black so I can't read it

The phone's screen first turned white and then got darker and darker and now most of the time I can't read anything. The regular number keys light up so I can make calls, but the qwerty keyboard does not light up. Because of the dark screen, I can't read any text messages I receive.

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Many users of the Pantech phones have been experiencing the same thing. There are a lot of default in this phone. I would suggest you to return it to Pantech and try to get a software upgrade (if there is!). Although, I would recommend you NOT to use it. Even if the Pantech exchange it for a new one, the same problem will happened in a day or two.

Posted on Jan 22, 2010

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Posted on Jan 02, 2017

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I have a pantech crossover. I went to unlock the screen and it displayed for a second and then went black. You can see the backlight. The screen still resonds to touch. Swipe it and you can hear it unlock....


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Jul 27, 2013 | Cell Phones

1 Answer

Screen turned white


If you can still make calls then you have either a bad flex cable or bad LCD screen.

Mar 29, 2010 | Pantech Matrix Cell Phone

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The screen is all white


Many users of the Pantech phones have been experiencing the same thing. There are a lot of default in this phone. I would suggest you to return it to Pantech and try to get a software upgrade. Although, I would recommend you NOT to use it. Even if the Pantech exchange it for a new one, the same problem will happened in a day or two.

Jan 22, 2010 | Pantech Matrix Cell Phone

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My pantech matrix was working fine but it said that my battery power was low and 3 seconds later it died then when i put my second battery in and turned it on the screen was white so i turned it off and...


Many users of the Pantech phones have been experiencing the same thing. There are a lot of default in this phone. I would suggest you to return it to Pantech and try to get a software upgrade (if there is!). Although, I would recommend you NOT to use it. Even if the Pantech exchange it for a new one, the same problem will happened in a day or two.

Jan 04, 2010 | Pantech Matrix Cell Phone

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The screen on my Pantech Matrix phone turns white and I have to turn it off, which takes a couple of seconds. What can I do?


Hi friend,

You may try to restore factory setting, if it still not work, you may try to change another memory card.If it can not work, you may try to format it. Before doing these, you'd better backup all your information in the phone
You can get much solutions here:www.1010store.com.

Good luck!

Oct 12, 2009 | Pantech Matrix Cell Phone

1 Answer

My Pantech Matrix screen turned white


Sounds like it's just bad luck. turn it off and take out the battery if that doesn't work get it replaced.

Aug 04, 2009 | Pantech Matrix Cell Phone

1 Answer

Phone was in pocket and got sweaty now the screen is white


The EXACT same thing happens to me if my phone ever gets wet or sweaty! Exept the screens turns grey or black. I take out the battery and let it dry for a couple hours and i'll put it back in and its fine.
:] hope this helps.

isnt it frustrating.??!?!?!

Jul 10, 2009 | Pantech Matrix Cell Phone

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Pantech matrix has white screen


Many users of the Pantech phones have been experiencing the same thing. There are a lot of default in this phone. I would suggest you to return it to Pantech and try to get a software upgrade. Although, I would recommend you NOT to use it. Even if the Pantech exchange it for a new one, the same problem will happened in a day or two.

Jan 25, 2009 | Pantech Matrix Cell Phone

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