Question about HP Photosmart C4580 All-in-One InkJet Printer
I'm having a problem with my printer...can you help me?
I'm not very good with computers and am having to figure this all out with the use of manuals. My sister bought me this as a gift two weeks ago with a new imac os x Leopard computer as well. Most everything is working ok....but I cannot seem to get the scanner to transfer the pic to the computer. The message "sorry, an unknown error occurred" comes up. I've gone on youtube to watch "fix it" videos and gone through the internet for different chat rooms but nothing helps. Very frustrating. Please help.
As you just starting new you need to have a step by step instructions to make it easy for you...remmber that at all times proplems usually simple as wrong connections, not secure conection, bad cable, etc. so you need to log into HP site at http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00040499&cc=us&lc=en&dlc=en&product=3418707 and they have a step by step instructions that test your system and your printer...hope that help if not let me know and I will do my best to help...please do not forget to rate the service so we can improve on it.
Posted on Sep 25, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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