It needs to work through "MusicMatch". Your GoGear should have come with the CD to install the software. You must install the MusicMatch software. Once loaded, you may need to go to their website to see if you have the most current drivers and updates for things to work properly. Read all instructions about how this player works. It does not work in the same way that iPods do. You have to use the wheel differently.
I can create a new file, it does not seem to work ( dose not pick up on the gogear) & i cant...
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I can create a new file, it does not seem to work ( dose not pick up on the gogear) & i cant find anything on instructions
my mp3 player wont turn on. it only charges but my files dont appear on the computer. it flashes...
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my mp3 player wont turn on. it only charges but my files dont appear on the computer. it flashes sometimes but still wont work. plus one time i was charging it, it got so hot i couldnt touch it. its not even a year old.