Question about HP PSC 1610 All-In-One InkJet Printer

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Remove and check color cartridges

The exclamation point is flashing and it says "Remove and check color cartridges."  I did this, and no change.  What should I do?

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Re: Remove and check color cartridges

Checking the print cartridges and cleaning the cartridge contacts. Go to this link from HP and do everything for your 1610 till you get to the bottom of the page:

Posted on Dec 31, 2007

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How to reset the ink level of my hp officejet 6500

Checking ink levelsUse one of the following methods to check the ink levels. Method one: Check the ink levels from the HP All-in-One The ink level is displayed on the main screen of the control panel display. Locate the two icons that represent the print cartridges. The icon on the left is for the color cartridge and the icon on the right is for the black cartridge.
  • The exclamation mark (! ) symbol indicates a low ink level.
  • The question mark (? ) symbol indicates the product cannot determine the status of the print cartridge. This might be because the cartridge is refilled.
Figure 1: Ink levels on the control panel displayc01362755.gif 1 - Exclamation mark indicates low ink in the color cartridge 2 - Ink level in the black cartridge is OK Method two: Check the ink levels from the computer using the HP ToolboxFollow these steps to check the estimated ink levels using HP Toolbox.
  1. Make sure the product is on and connected to the computer.
  2. Open HP Solution Center .
    • Windows XP: On the Windows taskbar, click Start , click All Programs , point to HP , and then click HP Solution Center .
    • Windows Vista: On the Windows taskbar, click the Windows icon (c01364735.gif ), click All Programs , click HP , and then click HP Solution Center .
    • Windows 2000: On the Windows taskbar, click Start , click Programs , point to HP , and then click HP Solution Center .
  3. Click Settings .
  4. Point to Print Settings , and then click Printer Toolbox . Printer Toolbox opens.
  5. Check the ink levels displayed on the Estimated Ink Levels tab.
Figure 2: Estimated ink levelsc00670267.gif

Jun 02, 2010 | HP Officejet 6500 Wireless All-in-One...

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The Amber light is designated as the "Ink Error" light. With regards to a Hewlett Packard printer, the Amber light is indicating that one of the Ink Cartridges (Tri-Color/Black) is empty, defective, unrecognizable, or just simply needs to be changed. The procedure is; lift up the front cover, look at the Black Ink Cartridge, and examine the Ink Level Window on the Cartridge, located at the center of the Cartridge. If the square window appears to be a solid Green then that means the cartridge is completely full. If it is Half Green/Half Black then it is indicating that the cartridge is half way full, and if the square window is completely Black, then the cartridge is completely empty. Also, remove and examine the Tri-Color Cartridge. If the Tri-Color Cartridge feels very light or if the Tri Colors on the bottom of the Cartridge appear to be discolored i.e. All Magenta, All Cyan, or All Yellow, then the Cartridge should immediately be changed. After replacing the Black or Tri-Color Cartridge, your printers Green Power Light will flash and allow you to continue your print job
You can also try:
Clean the cartridge and carriage contacts with a cotton swab moistened with water. If you have refilled the cartridges don't assume that they will still work. If cleaning doesn't help you may have a failed cartridge even if it is not refilled.
If you are getting a grinding noise, clean the carriage rod with alcohol and lubricate it with a few drops of Tri-Flow, available in 2 oz. squeeze bottles at cycle shops.

If I have helped please rate my post...I will always do my best to help

Sep 11, 2009 | HP Laser Jet 1320 Printer

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My Dell AIO printer keeps blinking right ink cartridge incorrect.Exclamation light keeps blinking too.

Try going to the Dell site and searching for that printer model. Then see if you need to have both ink cartridges populated and filled with ink, to make it work.

You might also clean the contacts on the ink cartridges, to make sure the printer knows you have both cartridges in the printer, even though they're not both filled with ink.

It just might require both to be filled, before it will print for you.

See what Dell says.

Good luck.


May 22, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Can't get troubleshooting light to go off.

What brand of printer is it.Clean the electronic cirquit on the cartridge and the printer it self .does the old printer cardridge also give you this problem

May 03, 2009 | Printers & Copiers

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My HP PSC 1610V All-in-One


it is not possible to print without a color cartridge even if you are trying to print in black and white.

so i suggest u to replace the color cartridge with a new one and check

thanks and regards

Mar 12, 2008 | HP PSC 1610 All-In-One InkJet Printer

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Flashing exclamation mark

Yea this just happened to me today. Fortunately, all I needed is to clean the color cartridge. Grab a towel and wipe the bottom of the color cartridge throughly. After, put it back in and it should work.

Clean it good, make sure it's definitely cleaned. I had black smudges on mine and had to take it all off b4 it worked again.

Nov 19, 2007 | HP PSC 1610 All-In-One InkJet Printer

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