My logitech wireless usb mouse will not turn on at all. I have even changed the battery and still wont turn on. i made sure the batteries were in correctly and i just wont turn on. I was using it and it just died out of no where.

Logitech wireless mice operate in a slightly different technological sphere to wired mice.
Wireless mice need batteries, they need to be turned on and they need an interference-free radio environment.
One advantage of wireless mice is that they tend to function with laser or optical parts rather than a ball and wheels, so there are fewer moving parts to go wrong.
However, optical and laser wireless mice have considerations to take into account.
Change the batteries in the mouse if the mouse doesn't work.
Remove the battery cover and insert new batteries.
On the underside of the mouse could be plastic sticker with a phillips head screw (star) under it
Turn the Logitech wireless mouse on with the switch on the mouse.
Plug the USB receiver into a USB jack on the computer.
Try to use a free jack that's actually on the computer rather than one that's in a hub.
Test the jack first.
Try plugging in a printer and see if the printer is recognized--that way you know the USB jack is good.
USB jacks are notorious in that you frequently get a bad jack on a computer.


Turn off devices that are in the same frequency range as the mouse.
Logitech wireless mice operate at 2.4 GHz, which is in the same area as Wi-Fi routers and older cordless phones.
Start by turning those devices off and see if you can eliminate any causes of interference.
Test with wireless speakers too, then computer power supplies, monitors, cellular telephones and garage door openers.

Place the mouse on a flat surface that doesn't reflect. Avoid metal surfaces too.

I would first suggest changing the battery on the mouse.
As this is the easiest way to start even if battery new it could be a faulty one it happens.
Regards Craig

1 Use the mouse on the same side of the computer where the Logitech USB transmitter is attached so there is a clear signal between the transmitter and the mouse.

2 Check the USB transmitter that comes with the Logitech mouse to be sure it is correctly plugged into the computer. The red LED should be illuminated on the transmitter if it is connected properly. If not, the signal cannot reach the wireless mouse.

3 Turn the mouse upside down to check the on/off switch. Be sure it is switched on.

4 Check the battery compartment by sliding the top housing off the mouse to confirm the rechargeable batteries are installed correctly.

5 Charge the batteries if the mouse LED does not illuminate. The charger cord plugs into the front end of the mouse and the other end connects to a free USB port on the computer.

6 Clean the desk surface or other flat area if the mouse is not tracking. The problem could be dirt or grease interfering with the tracking ability of the device.

7 Open the Logitech software called SetPoint, which manages the mouse, to troubleshoot button functions. Open the program by double-clicking SetPoint from the list of software on the computer, then click "Mouse Settings." Click the "My Mouse" tab and check (or uncheck) all the task boxes that are desired for operating different mouse functions, then click "Apply" and "OK."

wireless or usb lead mouse
make sure batteries are fully charged
make sure its turned on
underside of mouse you find batteries and on off switch if applicable

make sure the lead is correctly inserted
or make sure the usb wireless is correctly inserted

hope this helps

Sounds like your problem lies in the USB ports. Try changing to a different port.
Also, on the USB antenna device, be sure to push the "connect" button and the one on the mouse as well.

So much for Wal-Mart tech support.
If your mouse is not working, first check the batteries to be sure they are good.
You wireless mouse has a USB "antenna" or sending unit. It may have a button on it that says "connect." If so, push it.
The mouse itself has a little button on the bottom that says "connect."
Push that one next. It should now work.
If it doesn't, switch USB ports and try again.
And no, we don't charge for this answer.

For changing the batteries of logitech wireless.I guess a video tutorial will help you out rather than written instructions. Watch it to lean how to replace battery of the logitech cordless mouse ( Logitech MX 1000 Model). If you are having a different model please specify the details of your model.

• Check to ensure that the wireless receiver is plugged into your computer. Press the "Connect" button on the bottom of the receiver to attempt reconnecting your mouse and keyboard to the computer. If your mouse and keyboard use Bluetooth, ensure that your computer's Bluetooth is active and detects the mouse and keyboard.
• Check to see if the keyboard and mouse are turned on. If the power indicator lights on the keyboard and mouse are not green, press the "Power" button to turn the keyboard and mouse on.
• Check the batteries of the mouse and keyboard. If the batteries are dead, replace them with fresh batteries and reconnect the mouse and keyboard to the computer by pressing the "Connect" button on the bottom of the wireless receiver attached to the computer. If your mouse and keyboard use rechargeable batteries, let the batteries recharge before using the device again.
• Uninstall and reinstall your wireless keyboard and mouse drivers. Sometimes, the Logitech drivers are at fault for a bad connection. Use the Control Panel to uninstall the old drivers, then visit the Logitech website and install the latest drivers for your keyboard and mouse.
• Search the Logitech Support Database. If your keyboard and mouse are still failing to function properly, visit the Logitech Support website and browse the support page for your product for specific solutions.

If the mouse is freezing up though the batteries are fully charged, here's what you need to do:

1. Try to use different batteries just to make sure that it's not a power issue.
2. Connect the wireless USB dongle into different USB ports of the computer.
3. Try to connect the USB dongle in different computer and try to use the mouse (to make sure that it's not a computer issue).
4. Make sure that there's no cordless phone, cell phone and other wireless devices that might interfere the wireless signal.

The Logitech wireless mouse is running on 2.4MHz frequency, same frequency as the other wireless devices. Any wireless device might cause the mouse to freeze.

If same problem occur, then it's a hardware problem. Contact Logitech and RMA the mouse.

Thank you and good luck!

check battery + - connections make sure theyre correct, then look for any on off switch if you have, then try to sync the receiver and mouse with the bottons on the receiver and then mouse, it should go on.