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Brother MFC-465CN - receiving faxes

Brand new out of the box, will not print incoming faxes.
Sends a treat and indicates that a fax is "inbound". However just will not print the inbound stuff. Any ideas. Am I missing the obvious..?
Thanks

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  • original292 Feb 13, 2009

    know of others with the same problem. i thought they were talking out of their hat. now i have the same problem with my mfc-465cn. incomming faxes become disconnected after a consistant period of time. suggesting there is some timeout problem. and after some testing its confirmed to be on brothers side. the fax was working in its entirity for 2 months but has now become unable to receieve incoming fax's. im in the process of solving this problem with brother directly. i will post solutions when they come avaliable.

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I changed the Distinctive Ring to choice 4.
Reduce the Compatibility mode to Basic and it worked on my MFC465CN
Took me a few days to find the DR choice was the problem.
Rings are also set to 1. Hope this helps someone else who comes along.

Posted on Jun 23, 2010

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http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_465cn_EN_1269.PDF

copy and paste the complete link into your browser.
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