Question about Dell XPS One Desktop PC RED-20" HD Widescreen, Intel® CoreTM2 Duo E4500, 8X Slot load CD/DVD bu

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The computer has no power, it is not turning on when I push the power button, only the blue light in the bottom right-hand corner comes on when I push the power button, I am very frustrated with this computer, please help me.

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  • opatr Sep 25, 2009

    It has done this periodically, I could usually turn it on after a few minutes of tinkering with it, but I have been unplugging it and re-plugging it back in for the past 3 hours, and I also forgot to mention that in the start up, it says something in the sort of "fan failure" and it asks to press F1 to continue, and sometimes the computer randomly shuts off When it is working.

  • opatr Sep 25, 2009

    yes, the blue light stays on and nothing else happens.

  • opatr Sep 28, 2009

    Is it possible to install a motherboard on my own?

  • opatr Sep 29, 2009

    Yeah, I am not sure if it is the motherboard, but that is what everyone keeps telling me, I am not sure what to do. The warranty is expired.

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First open cpu cabinet Then pull CMOS cell from motherbord 10 minutes so
All bios settings are defaults .
Reconnect ATX power connector from smps to motherbord.
Sometimes smps is faulty so it is not power up.
Let me know if you need more assistance.
Thanks.

Posted on Sep 29, 2009

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  • Master
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Hello !

When working inside the computer unit, always disconnect all cables and touch metal to diffuse static electricity.

A few suggestions:

Remove the cover and blow out all the dust in and around the unit, especially around the fans. Reconnect the cables and power the system on to see if the fan goes on for a moment. If not, the fan is probably faulty.

Also try: disconnect all the cables again and reseat (remove and reinsert) the memory. I'd suggest removing all and adding one at a time and power on each time to test.

If the system still doesn't work, could be an operating system problem, caused by spyware. Try powering on the system and press the F8 key repeatedly to access Safe Mode. Go into System Restore and select an earlier date and time before you experienced a problem. Be aware that your documents and anything you saved after that date will roll back to that date.

Hope this helps.

Posted on Sep 25, 2009

  • NinaE Sep 28, 2009

    So, it was determined to be the motherboard ??? Not the fan, memory or operating system ? All the other suggestions didn't work ? Since you are asking the question, I would advise getting the computer serviced or get help, if it's the motherboard.

  • NinaE Sep 28, 2009

    Just wanted to add: if your computer is still under warranty and the motherboard is the issue, contact Dell for a replacement. If your computer is even three years old, it's unusual for the motherboard to fail at this point.

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Does the blue light stays on?

Posted on Sep 25, 2009

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I think it is the motherboard or hard drive. It won't even go to the BIOS at start up concerns me. That be motherboard problem. Lets hope its the hard drive, they don't cost as much. If you could get to the BIOS by hitting F1 usually on the keyboard, might be F2 or F10 would be a good sign. Keep trying and disconnect all devices except keyboard, mouse, and master CD or DVD. This means all usb unless it is the keyboard or mouse and external devices, Post comments lets me know how things are working so I can help you.

Posted on Sep 25, 2009

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