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Is Software available for Vista? - HP Photosmart s20 Film Scanner

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According to HP, no. See link.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=&cc=us&product=59968&lang=&#

However, you might be able to install the Windows XP drivers and run the driver in 'Compatibility Mode' for XP SP2.

First, un-install any drivers you have installed for the scanner (if you have tried any).

Second, disconnect the scanner from your computer.

Download the driver and the software update from the provided link (above).

Once you have downloaded the driver (ps804en.exe) right click it, select the Properties/Compatibility Tab and check 'Use Compatibility Mode' and set it for Windows XP SP2, and also check 'Run as Administrator'
Then click ok.

Now run ps804en.exe and do not connect your scanner until the installation is finished (unless it specifically asks you to connect the scanner).

Now right click the updated software (ps803mu.exe),select the Properties/Compatibility Tab and check 'Use CompatibilityMode' and set it for Windows XP SP2, and also check 'Run asAdministrator'
Then click ok.

Now run ps803mu.exe


With any luck this might work.

Posted on Sep 25, 2009

  • Jim L Jun 08, 2011

    Thank you for solving a long time problem. This fix should have been on HP's website. The only caveat is that one does not need to run the ps803mu program--that is actually an older version of the software. Also after getting the scanner to work and restarting the computer, my computer was unable gave an error message and the program would not load. I checked in the device manager and "enabled" the scanner. Since doing that it has opened and run without a problem.

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