Question about Aluratek AHDU350500 500 GB USB 2.0 Hard Drive

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Aluratek 500 GB Hard Drive Troubleshooting

My OS is Windows XP. My external hard drive is not letting me access its files. The computer lists that it is there, but reads it as a local disk and when I check its properties it reads: 0 free space and used space and disk format RAW. I don't what this means. If anyone can help that would be greatly appreciated.

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Re: Aluratek 500 GB Hard Drive Troubleshooting

I take it from what your saying, this is a brand new hard drive.. if so it simply means that before you can use the drive.. simply click on start, the right click on my computer and go to manage. next, click on storag and then disk management local... right click on the new drive and go to format!

hope you manage okay!

Posted on Dec 26, 2007

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Read this instructions my friend
It is possible to use a Western Digital external hard drive on botha PC and a Mac. However, there are some things to keep in mind if youwant to do this. Moreover, Western Digital does not recommend doing it.
  • For both PC and Mac to be able to read the drive, it must beformatted in the FAT32 file format. In order to format to FAT32 on aMac you may need to contact Apple for support. We do have a FAT32Formatting utility for Windows that reformats WD external hard drivesto their full size, but in only one partition. The FAT32 formattingutility can be downloaded from our Downloads Library. You will find it on your WD drive's Downloads page.
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  • Sometimes, PC's won't read Mac FAT32 formatted drives, andMac's won't read PC FAT32 formatted drives. You may have to re-formatthe drive trying both the PC and Mac until you get a format that works.

  • Most WD external hard drives come pre-formatted with one large FAT32 partition, which is accessible by Windows 2000, XP, and Vista, and Mac OS 10.4 and 10.5.

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