Question about Dynex Wireless Optical Mouse

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My wireless dynex mouse freezes up and I leave it idle for about 4 hours and I have to continuously replug the plug back into my PC, what is the reason for this? My batteries are new, only a couple weeks old. I need a solution.

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Do you have another mouse driver installed as well as the Dynex driver? There could be a compatibility issue. Go into the Add/Remove Programs applet in the Control Panel and see if there is another mouse driver installed -- maybe a generic Microsoft or HP mouse driver. Uninstalling this driver may fix the issue.

You can also check the Device Manager to see if there are any resource compatibility issues (which there shouldn't be). You may have a problem with the USB port it's plugged into -- try the mouse's receiver in a different port.

Did any of these solutions work? If not, we'll try something else.

Posted on Nov 18, 2010

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Posted on Jan 02, 2017

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