Question about Kenmore Elite 45986 Front Load Washer
This advice is for Kenmore Elite and Whirlpool Duet model front loading washers. If you experience a problem where the door becomes jammed and will not unlock or open, here's an easy way to gain access inside your washer WITHOUT calling the repairman.
1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with some small blocks of wood, this will make access to the screws much easier.
2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.
3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.
Sometimes these doors will not unlock for whatever reason. If there are no error codes being generated, this could have just been a momentary glitch. If you see "Fdl" "DLE" or "Fdu" error codes, these are usually indications of a failed door latch assembly and will require replacement.
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Posted on Sep 12, 2010
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Posted on Jan 02, 2017
121 MINUTES USUALLY DRAIN CYCLE PLZ REMOVE 3 BOTTOM PANEL SCREWS 7 MM SCREWS, TO OPEN DOOR SLIDE RIGHT HAND TOWARDS DOOR LOCK ,THERE WILL BE A SMALL LEVER TOO PULL DOWN ,NOW ITS OPEN,,, SINCE U HAVE BOTTOM PANEL OFF PUMP IS RIGHT IN FRONT REMOVE PLASTIC HOUSING CLOCKWISE ,,,REMEMEBER HOLD 3 GALLONS OF WATER STILL ,HAVE BUCKET READY ,NOW CLEAN OUT PUMP AND DEBRIS ,, CLOSE IT UP SHOULD BE FINE NO MORE PROBLEMS ,,,,,
Posted on Jan 02, 2009
If you have cleaned the drain pump and checked ALL the drain lines (this includes the drain line that runs from the bottom of the wash tub to the inlet side of the drain pump), then you may have to replace the pump.
Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and cannot pump at the correct volume to complete the drain cycle, the error code will continue to appear until the pump is replaced.
The following link explains how to replace the drain pump (if required):
Replacement parts (if required) can be purchased at any of the following websites:
All these sites are reputable and offer great service with competitive pricing, so shop and compare. The first three sites I hjave listed also have helpful exploded view parts illustrations to assist you in locating and properly identifying the parts you need.
If you are having problems with unlocking the washer, there is a manual release you can use to get the door open: http://www.fixya.com/support/r3576511-door_jam_on_kenmore_elite_and_whirlpool_ The problem may just be a momentary glitch in programming related to the "F02" error code you are receiving. If there are any error codes present, the washer will not complete a cycle and will shut down. I would recommend double checking the drainage system one more time to ensure there's nothing caught in the pump impeller or any of the drain lines (you may have overlooked something), followed by replacement of the pump if the problem continues. This will hopefully cure any others issues you may be experiencing with the washer. If you have any questions, please post back and let me know. I hope this helps you.
Posted on Feb 18, 2010
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