Question about HP Officejet 5610 All-In-One InkJet Printer

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Hp 5610 black solid line in middle of scanned or copied document

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  • mohideen bava May 11, 2010

    let me know whether you are scanning from sheet feeder or flat bed. if it is sheet feeder then you check the sheet feeder glass.open the adf by lifting the top cover of the adf you can see a glass.clean the glass and try it

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  • 23 Answers

Scan or Copy a BLANK sheet of paper.
if you still have that black solid line it means there are two possibilities:
>> the scanner glass is not screen
OR
>> the scanner is faulty.

Clean the glass properly using a moist lint free cloth.(do not use alcohol)
if the issue still persists

The only option that you have is to get the printer replaced.
If your printer is still under warranty(i.e if its still not an year old) you can get a free replacement from HP.
wherein they will send you a new printer absolutely FREE OF COST
if its not in warranty then you can opt for the UPGRADE option that HP has.
You can send them this faulty printer and get a LATEST PRINTER at a huge discount..
here's the number to call
1800-474-6836

Posted on Sep 25, 2009

Testimonial: "Thanks alot, the solid black line still exist after blank paper copied. As replacement is not an option overseas, i need to get the problem fixed."

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237c944.jpg

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Click on the link to get step by step guide

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00671260&lc=en&dlc=en&cc=us&lang=en&rule=668&product=441125

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Please don't forget to vote!

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here is the document that i want you to follow to somehow resolve the issue. just double click the link below.

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best regards,
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