Question about Adobe Photoshop CS4 Full Version for PC, Mac

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After having run demo mode CS4 I have purchased a license. Now after installation I receive a message "license has expired"What is happening?

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  • Francesco Marena Sep 25, 2009

    the proposed solution does not work. after unistalling and re-installing CS4 I encountered the same problem . I cannot de-activate the previous version as CS4 will not start and therefore I cannot access deactivation from help

  • Francesco Marena Sep 25, 2009

    suggested solution is not working. I have un-istalled and re-installed CS4 twice alway entering the license number with the same result. The un-install process says I must de-activate the program before uninstalling but that is a catch22 I must install first to access the de-activate program from the help menu.

  • Francesco Marena Sep 26, 2009

    I have tried the various solution proposed (sol.II) but nothing worked. Working with Mac I also have Window Xp installed which includes a full working CS4. Do you think that could be the cause of the problem in installing CS4 on Mac? Even if I wanted to keep only one version of PS4(Mac) I could not de-activate the installed Window version as the de-activation key is grayed out.

  • Francesco Marena Sep 26, 2009

    that was the first solution proposed. I reply indicating that it does NOT work. I also followed suggestions made by second expert all with no avail. I cannot eliminate the"Period expired " message which prevent from opening CS4 and using help to deactivate original license I also advised that on the same computer( a Mac running OS10.5.8 ) I also run Window XP which is presently operating CS4 without problems. I would prefer using Mac for Photoshop if I could not run the same application on same computer ( I can with CS2/3) but, even if I wanted it I cannot de-activate the Window installation as the relevant key is NOT active

  • Francesco Marena Sep 27, 2009

    I'll wait in case an easier solution is found. On the other hand I can still use CS4 under Window on my Mac

  • Dolores Dickerson Apr 14, 2012

    Hey this is good site with Adobe Photoshop Serial Numbers for all versions, here's the link:
    http://adobephotoshopkeys.eu.pn

    I hope this helps... Try it... its worked for me

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If you have purchased the license you should contact Photoshop and make them help you. They took your money, make them earn it :)

There is lots of information on how to crack the program but not much on how to fix a legit users problem or if there is you can't find it for all the cracks.

Give them a ring or send them an email.

Good Luck

Posted on Sep 27, 2009

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You need to uninstall the trial version first then install fresh copy using the new license number, and let me know thank you for giving me this opportunity to assist you. I will be working with you to conclusions of this issue. Please see that grant me your approvals by rating my service and I hope that I can serve you again the future.

Posted on Sep 26, 2009

  • Norman Al-Anbar Sep 26, 2009

    You may be correct about MAC you must uninstall the software first before we do anything you need to start fresh, If you cannot uninstall the program we can go to more lengthily process if you did not get any help that can work, if you like we can start uninstall the program and that requires going to the regedit and doing some work are you able to do it or do you like to wait maybe someone can get a better idea? let me know if that work if not we go to the next step. Please see that grant me your approvals by rating my service and I hope that I can serve you again the future. I will work with you in this issue to conclusion

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When you attempt to start Adobe CS4 applications, you receive the errormessage: "License has expired," and the application does not start.

This issue occurs when an Adobe CS4 Suite or stand-alone application isinstalled after the public beta version or Trail version of a CS4 application has beenremoved. When you remove the public beta or Trail version, you must also deactivate itbefore you attempt to install the retail version of an Adobe CS4 Suiteor application. If you do not deactivate, the system retains yourserial number information and automatically enters it into theappropriate spaces in the Adobe CS4 setup application.

SOLUTION:

Replace the Adobe CS4 beta or Trail serial number with your retail serial number.


1. Remove the CS4 application.

2. Download and run the Adobe CS4 Clean Script from the Adobe website at

http://www.adobe.com/support/contact/cs4clean.html

3. Locate and remove any remaining cache.db files:

  • On Windows XP and Windows Vista, the cache.db file is located in Program FilesCommon FilesAdobeAdobe PCDcache
  • On Mac OS X, the cache.db file is located in Library/Application Support/Adobe/Adobe PCD/cache

Important: After you delete the cache.db file, you must re-enter the serial numbers for your other existing Adobe products.


Reinstall the Adobe CS4 Suite or stand-alone application and enter the serial number from your retail version.

Check these links for more information:

http://kb2.adobe.com/cps/402/kb402003.html

NOTE: Applicable for CS4 also.

http://www.adobe.com/support/contact/cs4clean.html

http://kb2.adobe.com/cps/403/kb403995.html

http://kb2.adobe.com/cps/494/cpsid_49485.html


Good Luck!!!!!!!!!!!!!!!

Posted on Sep 25, 2009

  • Mitesh Kr Anand Sep 26, 2009

    Did you try using the Adobe CS4 Clean Script from the Adobe website at?

    http://www.adobe.com/support/contact/cs4...

    Run it to clean the trail key.



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Hi, This is what you should do, uninstall the photoshop program and reinstall it again. Then input the license key this time. This should solve the problem. Just in case you still have the same problem then you shoul contact the software vendor. Hope this helped. Regards

Posted on Sep 25, 2009

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