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Its not cooling the room

I live in a 2 room apartment and that's my only cooling system. I've had it running for 4 days, as low as I could get it to go, 61, and its never dropped below 73 in here. Brand new. I checked the manual for trouble shooting, checked the installation, checked the area and all that. Still can't get the damn thing to blow out cold air. I've restarted it, I've un plugged it and waited 10 minutes. I've done everything I can. I'm starting to get really upset.

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We can troubleshoot this one by one…
1. When you installed the unit did you make sure that you moved all shipping parts from inside?
2. Did you make sure that the drain holes are open?
3. Did you level the unit according to the instructions?
4. Did you start the unit on fan first and then to cold?
5. Do you hear the compressor working?
6. Are you using the correct AC voltage? As some units are 220v and still works on 120v but half power?
7. Finally and most important you will not be able to get the unit cold unless you have enclosed aria and not too big for the unit…how many BTU you are using and how big is the space?
See if any of these questions can take you back step by step to track your movements just in the event that you over looked something, and let me know. Please see the you rate my service according to the help provided to be able to improve on it…God bless

Posted on Sep 25, 2009

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