GoGear HDD6330/17, freezing

1. When u connect ur mp3 to pc, try option for hidden folders. Enable show hidden folder option from the Tools --> Folder option --> show hidden folders.
2.If u want to delete the only folder, then open My computer. It will show drive with ur mp3 name, format that drive

My gogear SA52XX wont show the names of the songs

if it has too many songs on it try deleting some of the songs off the player, and if thats not the case, stop using it for a few days then try to turn it on again

Run a Repair in the Philips Device Manager.

Go to Philips website and update the firmware to resolve most freezing issues (as long as they are not hardware-related).

my gogear doesn't detect on my pc, it's alway apear plug 2 pc on my lc. how do I fix it. thank

Connect the device to the PC.

Open My Computer. The GoGear should show as a drive.

Double-click on GoGear, navigate to the Pictures folder and delete the files manually.

To prevent this happening again, go into the Windows Media Player settings, and select manual sync. This varies with different versions of Media Player.

Before trying to delete the duplicate songs, first try re-synching your GoGear with Windows Media Player by connecting the GoGear to the computer and clicking on the Sync tab (if you haven't set up the GoGear for automatic sync).

You must use Windows Media Player to delete songs from the GoGear. With your GoGear connected to the PC, you want to highlight (single left click) the icon of the GoGear (or line that says Philips GoGear blah blah blah) on the left hand side of Windows Media Player 11 - this will ensure that you are deleting files from the GoGear itself, and not the computer. Once the GoGear line is highlighted, click on the "Songs" or "Album" folder underneath the GoGear line (NOT the "Songs" or "Album" folder underneath the "Library"). This will bring up a list of songs stored on the GoGear into the middle pane of Windows Media Player 11. Highlight (single left click) a song you want to delete and press the delete button on your computer's keyboard. windows USUALLY gives you a prompt asking if you really want to delete the files/they will be permanently removed from your (GoGear) device. Congratulations, you have just deleted songs from your GoGear! :-)

The HDD 1630 doesn't work particularly well with Windows Media Player 11, so you may have to follow Microsoft's instructions for rolling back to Windows Media Player 10.

-ThaMp3Doctor

You probably have your Windows Media Player set up for AUTOMATIC instead of MANUAL synchronization. When this option is selected,Windows Media Player will add EVERY song, picture, etc from your Library on your computer to the GoGear. Now, every time you sync you device, it adds every new file from your computer into the GoGear automatically.

Here's what you want to do (this process assumes you have Windows Media Player 11 and windows XP - if you have another version, just let me know and I will give you modified instructions - reply to the FixYa website, not to my personal e-mail address):
1) Backup all files stored on your GoGear, as this process will delete all files from your GoGear
2) Go into Windows Media Player 11 with your GoGear connected to the computer (it will automatically sync and add new files one last time), move the mouse cursor over to the sync tab; a small black arrow will appear under the word "Sync"; click on the small black arrow and a dropdown menu will appear; select "Portable media device" from the dropdown menu, and another dropdown menu will appear; select "Set Up sync"; a window will appear with some information on your device - uncheck the box that says "Sync this device automatically"; click Finish; This will eliminate the problem of Windows always adding songs/files you don't want into your player.

As for some files not being viewable, try simply disconnecting the GoGear from the computer and resyncing with Windows Media Player. sometimes files will be displayed multiple times, and a simple resyncing will cure the problem. Otherwise:
You must use Windows Media Player to delete songs from the GoGear. With your GoGear connected to the PC, you want to highlight (single left click) the icon of the GoGear (or line that says Philips GoGear blah blah blah) on the left hand side of Windows Media Player 11 - this will ensure that you are deleting files from the GoGear itself, and not the computer. Once the GoGear line is highlighted, click on the "Songs" or "Album" folder underneath the GoGear line (NOT the "Songs" or "Album" folder underneath the "Library"). This will bring up a list of songs stored on the GoGear into the middle pane of Windows Media Player 11. Highlight (single left click) a song you want to delete and press the delete button on your computer's keyboard. windows USUALLY gives you a prompt asking if you really want to delete the files/they will be permanently removed from your (GoGear) device. Congratulations, you have just deleted songs from your GoGear! :-)

-Tha Mp3 Doctor

Here's what happened: When you first synced your GoGear to Windows Media Player, you may have set up the automatic sync option. When this option is selected,Windows Media Player will add EVERY song, picture, etc from your Library on your computer to the GoGear. Now, every time you sync you device, it adds every new file from your computer into the GoGear automatically.

Here's what you want to do (this process assumes you have Windows Media Plaer 11 and windows XP - if you have another version, just let me know and I will give you modified instructions - reply to the FixYa website, not to my personal e-mail address):
1) Backup all files stored on your GoGear, as this process will delete all files from your GoGear
2) Go into Windows Media Player 11 with your GoGear connected to the computer (it will automatically sync and add new files one last time), move the mouse cursor over to the sync tab; a small black arrow will appear under the word "Sync"; click on the small black arrow and a dropdown menu will appear; select "Portbale media device" from the dropdown menu, and another dropdown menu will appear; select "Set Up sync"; a window will appear with some information on your device - uncheck the box that says "Sync this device automatically"; click Finish; This will eliminate the problem of Windows always adding songs/files you don't want into your player
3) As long as the GoGear now says, "OK to disconnect from PC," then open up Philips Device Manager (Start --> All Programs --> Philips)
4) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
5) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is succesfully complete, your GoGear will be good as new
6) you will have to re-add all your files (only the ones you want in there) to the GoGear as the Repair process has deleted all files on the device; as long as you followed the process in Step 2 above, then Windows Media Player will no longer add the files you DON'T want to the GoGear

-Tha Mp3 Doctor