Question about HP Photosmart C5180 All-In-One InkJet Printer

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The printer says it cannot print because the yellow cartridge needs to be replaced, but I have already refilled all 6 cartridges to full. The technician at the shop even opened a new cartridge and tried that but it still wouldn't accept it. He then rebooted the printer back to factory settings and I was able to use the printer for a week. Now it is doing the smae thing again. It is two years old.

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  • James Chavez May 11, 2010

    In order for me to help you I need to know the model, serial, and brand name. I am sure I can help you after I get this info. Thanks.



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  • 97 Answers

Don't know much about HP but on Canon,
Dip a Q-tip in isopropyl alcohol andd soak the little hole a ffew times. Wait until it dries and try the cartridge again.

Posted on Sep 25, 2009


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Posted on Jan 02, 2017


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When I print using my cannon LBP 5000, I get red and yellow lines down the page. I have used the cleaning option on print but it has not corrected the problem

Hello,If they are vertical lines then the most common reason for this is that containers for the waste toner of the magenta and yellow cartridges are full. This is not a common problem if you use original HP cartridges, but if you use compatible or refilled cartridges it happens. If you get the magenta and yellow cartridge out and look at the the green OPC drum you would see these 2 lines. You can carefully shake the cartridges 5-6 time HORIZONTALLY and the problem will probably disappear for a couple of pages. If this happens then you must replace the magenta and the yellow cartridges. Post back results here. Hope this helps

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I replaced the black ink with a full refill and my printer won't print anything at all. It is telling me that the cartridge is full. What can I do?

You need to use only cartridge brother original,if you use refill cartridge the printer is not printing.You need to replace the print head of the printer because you use refill cartridges.In the future use only genuine Brother cartridges.If a have been useful please give me a vote :)

Mar 14, 2011 | Brother MFC255CW All-in-One InkJet Printer

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How to refill hp deskjet 1560 black cartidge


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Nov 09, 2010 | Office Equipment & Supplies

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Hello. I am getting a message that my yellow toner cartridge is empty and the printer (Konica Minolta 2300W)refuses to print out anything, even though I got it into the B/W mode. The complete message...

It won't print anything if one cartridge is empty, even black when the colour is empty. Are you using new or refilled cartridges? The cartridge has a chip on top that counts your number of prints, so it could feel full, but has reached it's end counter. Try another cartridge. That should solve your problem

Aug 06, 2010 | Konica Minolta magicolor 5430 DL Laser...

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My HP 6500 only prints yellow and black. I refilled all three color cartridges and only the yellow is working. Any ideas?

I own a printer cartridge refilling store and I can't refill these cartridges yet because the chip needs to be replaced/reset and we don't have the technology to do it yet. The reason why only the refilled yellow is working is probably because the chip still thinks there's ink in the cartridge. However, your yellow cartridge will most likely soon not print as well. The other cartridges the chips are telling the printer they are empty. Printer manufacturers like to do this kind of thing so you have to spend the extra money to buy their ink. I would not recommend even trying to refill these yourself until you see reputable retailers with refills (i.e.- Cartridge World, Office Depot, etc).

Jan 12, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Dissapearing yellow


Canon printers are the trickiest on this. They have a waste pad or waste reservoir in the printer body. A cartridge can drain out due to the plug not being firmly in place. I use straight dishwashing soap around the plug to gain a good seal and this dishwashing fluid then dries up and more firmly completes the seal.

The other thing that can cause a cartridge to leak out is refilling them above sea level. When done above sea level the pressures don't equalize as engineered and the ink does drain out. Its sort of like dipping a straw in liquid and holding your finger over the top. For the most part as you lift the straw up and out the liquid remains in the straw, still some will drip out. This is called titration by the way and best done with glass tubes as your finger is more capable of creating a firm seal. That's why you want to use a liquid like dishwashing soap to seal the seal.

My guess on why you lost your yellow and can see no leakage is that the plug wasn't sealed fully and it leaked out into the waste pad or waste reservoir. Should you take the covers off the printer you may see a waste reservoir or pad (more like a diaper actually).

Then, there is the chip in the cartridge. Canon and most printer companies today have chips inside the cartridges that communicate ink levels. They also have an ID number so when you refill one and replace it the printer may still think it is empty. The work around is to have two sets of cartridges, replacing an old for a current so the chip changes on replacement.

So, as to why the yellow cartridge is not printing is because the printer, having the same cartridge in place, although refilled, still thinks it empty and will not eject ink. Usually there is a reset method to reset the ink usage and level memory. The best way is to remove the left side cover and you will normally find a 3volt button battery just smaller than a quarter but larger than a nickle. Some printers have two of these batteries. These batteries retain information, such as the print cartridge ID last used and the ink levels in some cases. If you do this, that is remove the battery for several minutes and then replace the battery you may need to reenter some data such as time and date if you have a Multifunction printer that can scan, copy and fax.

When you remove the covers of the printer, expect large sounding cracks as if some thing is breaking. This is from the pressure latches releasing under distress. The best way to proceed is to carefully observe any plastic pressure latches holding pieces of the covers in place and moving these latches out of the way by hand or with the aid of a small or medium screw driver. As soon as you see the battery, stop. Remove the battery, take a break and then come back and put the battery back in place. That should reset the ink ID memory. The software communicating with the printer may once again measure ink levels correctly. They usually do.

As to how this affects warranty? If you do not break anything you're okay. Some people suggest shorting out a board in the printer and then having it replaced under warranty. Normally, all printer makers just replace it they don't even look at it upon arrival. That is until you create a real history of returning printers. Then they may look at the printer. Otherwise, they get recycled.

Under some circumstances, especially with Canon, if you use a generic cartridge the printer will refuse to print using that cartridge as Canon is really stringent on using their ink and no other. If the printer suspects it has a generic non Canon cartridge it will behave as you described. You can try to remove and reinsert the batteries but that is no guarantee.

As a last resort you can log in and create a profile at:
FixYourOwnPrinter dot com and first search their database of posts of the same model printer as yours for some button sequences that can often bypass the generic cartridge isssue. This is a good web site to use and I highly recommend it if you are a regular self refiller of cartridges (who isn't these days).

Best of luck and let me know if I missed something or you need more advise.


Jan 14, 2009 | Canon Pixma iP4500 InkJet Printer

1 Answer

My cannon printer pixma ip1800 cannot detect ink pls help me...

If after you install the cartridge you get a yellow light and error message:
“The following may have run out of color. The function for
detecting the remaining ink level will be disabled since the
ink level cannot be correctly detected. If you want to
continue printing with out this function, press the printer’s
start button. Canon recommends using new genuine Canon
cartridges in order to obtain optimum quality.”

Do not click “cancel printing”. Press printer start button
to start printing. This action will bypass the ink level
detection from the recycled cartridge. It will not damage the
printer! With a recycled cartridge this action needs to be
done one time.
A full recycled cartridge ink level may not display correctly.
It may show empty.
If you want to check the ink level, you can do a “Nozzle
check” by follow the directions below:
Go to menu File select print click on “Property” click
on “Maintenance”
Click on “Nozzle check” to print out the color check.
Click on “Cartridge Alignment” to align the cartridge.

See pictures for above process at Inktelligent ip 1800 topic

Also the refills refered to above are at the IP 1800 inkfilling page

Sep 23, 2008 | Canon PIXMA iP1800 InkJet Photo Printer

1 Answer

How do I reset the ink levels?

We have an issue of missing or replace yellow cartridge. Please feel free to contact the HP support for replacement of the printer, if the printer is in warranty status. HP would replace the printer.

Dec 29, 2007 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

Dissapearing yellow

I run about 100+ canon printers from s800 up to the new ip4500.
I have met and solved almost every problem I find described on the web. Your problem with the disappearing yellow ink can be only one thing. The ink cartridge has not been sealed after you injected the ink. If there is even the smallest avenue for air to get into the cartridge it will allow the ink to flow very rapidly back out of the cartridge and into the waste ink pads in the bottom of the printer. You won't be able to see a puddle of ink under the printer until much later when you have done many cleanings or installed many leaky cartridges.

Dec 23, 2007 | Canon PIXMA iP3000 InkJet Photo Printer

1 Answer

Ink or printers problem

Most likely the ink cartridges for this printer have a chip on them. This chip tells the printer how much ink is left and when it is low or out, you must replace the whole cartridge otherwise if you just refill it, the chip will still report the same amount of ink as it doesn't go by the actual ink level inside the cartridge, it determines the ink level by calculating approximately how much ink has been used while it was printing. So it doesn't matter how full the cartridge is, unless you replace the cartridge or reset the counter on the chip somehow, it will still display the calculated amount not the actual amount.

Jun 10, 2007 | Compaq Armada M700 Notebook

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