Question about HP Pavilion DV9500T Notebook

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Webcam not working on HP Pavillion dv9500

Like many people, my integrated webcam is not working on my HP Pavillion dv9500. Most of the solutions I have found involve going into your device manager and going to your imaging device. Mine is not there. At all. I even tried to download the Acer 5210 Chicony Webcam drivers. This seemed to work well for others, but I still don't have my webcam showing up in device manager, or even an imaging device at all. Can anyone PLEASE help? I have been searching for help for months now. By the way, I do have vista on this laptop. I bought it used. The man said vista was originally on this computer, not upgraded, but I don't know how true that is. Seems doubtful to me. He said he never used the webcam and doesn't know if it ever worked.

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  • Kristine Nawrocki Sep 26, 2009

    Okay, I did as you said and when Youcam was installing, a box popped up that said no webcam found and then the install stopped. Like I said, my webcam does not even show up in my device manager. It doesn't even say imaging device in there. So I am now back to square one. Anything else I can try? I do have a usb cam, but it's just not a very good one, and besides, I feel that if I bought the computer with the impression it had a wecam, the darn thing should be there AND WORK!! LOL Please anyone, I will try any suggestions at this point. If you tell me standing on my head and barking like a dog will fix it, I would try it! I am that determined to figure this thing out!

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The trick to the HP web cams is the fact that they work with one piece of software only. Go to the HP support site...here...

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01415015&cc=us&lc=en&dlc=en&product=3985345

scroll to the bottom of the page to the "see also" header. Choosethe download youcam file. It is a binary file that can be saved to your hard drive and then installed.

Posted on Sep 25, 2009

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