Question about Dell Wireless Keyboard Optical Mouse w0147

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Wireless mouse My Dell wireless mouse is not tracking. I have replaced the batteries and reset it using the reset button on the mouse and the receiver.

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Recharge or replace batteries in keyboard and mouse; plug transmitter into different USB port; before losing your mouse and keyboard, set your screen saver so that you have hours before the screen saver kicks in (because once you lose your keyboard and mouse, you won't be able to see your screen without rebooting); if your mouse continually emits red signals, I think that the mouse is broken and is sending signals to the transmitter incessantly, which may contribute to the wireless system breakdown, or at least it wears down some of the batteries involved. FINALLY, if all this doesn't help, call DELL service [which I would like to say has always been very helpful] and get a replacement kit for the 3 items if you are still under warranty or order a replacement kit (or at least the mouse and transmitter, perhaps not the keyboard).
I'm waiting for receipt for the 3 items from Dell after spending about 4 hours with the problem today.

Posted on Jan 24, 2008

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U need to get the wireless kit replaced

Posted on Jan 22, 2008


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