Question about Epson Stylus CX5400 All-In-One InkJet Printer

3 Answers

Not printing Have new ink cartridges, cleaned the heads, did a head alignment, but still refuses to print.

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  • findlaya Jan 02, 2008

    Have cleaned the print heads, done the nozzle check, replaced all the ink cartridges and still no print. Just about ready to trash this one....!


    And yes, I already have the manuals and have consulted the Epson site.

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3 Answers

Nope. And for the record - Epson doesn't carry the Epson Stylus CX5400 manual on their website any longer.

Posted on Dec 28, 2007

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The manuals,online guide and trouble shooting sections could help you resolve your problem. Contact support has a chat facility on some pages that may help.

Click this Link

Under Select a Product Range
Choose Multifunction Printersnot printing - 4.gif on the webpage1.gif
Under Select a Product
Choose Stylus CX5400 on the webpage
Under Select an OS
Choose the operating system1.gif on the machine where you will install the printer on the webpage
Click Confirm Selection

The manuals and documentation link will allow you to download manuals that were on your CD ROM

you may want to bookmark the online guide, if present, to help with future problems -- that probably was not on the CD

Click the back button on the browser

click the Drivers and Software Link

This allows you to download software files that were probably on your installation CD

Click the back button on the browser again

Trouble Shooting and Contact Support could be an interesting link in the future too when and if you have problems.

I hope this helps

Posted on Dec 16, 2007

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  • 317 Answers

Try manually cleaning the cartridges with a swab and water. Something might be clogging the heads.

Posted on Dec 16, 2007

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Think you need a new print head which is a component in your printer. Canon ink cartridges just contain ink. HP, on the other hand, have ink cartridges with the print head built in to the ink cartridge so that every time you buy a cartridge you basically have a new printer.

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Home Click Here to Search
MG3500 series > Overview of the Machine > Maintenance > When Printing Becomes Faint or Colors Are Incorrect
When Printing Becomes Faint or Colors Are Incorrect

Maintenance Procedure
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HP A636 will not print yellow; tricolor cartridge is new


  • Align the print cartridge.
The printer automatically aligns the print cartridge after a new one is installed. You can also align the print cartridge at other times to ensure optimal print quality. Indications that you need to align the print cartridge manually include borderless prints with white space
along an edge, colors not printing satisfactorily, or poor print quality.


To align the print cartridge from the printer
  1. Load a sheet of HP Advanced Photo Paper in the input tray.
  2. Touch the Setup icon to display the Setup menu. For more information, see "Setup Menu" on page 16.
  3. Touch Cartridge.
  4. Touch Align Cartridge and follow the prompts.

Clean the print cartridge automatically.
If the printed pages are missing lines or dots or contain ink streaks, the print cartridge might be low on ink or need to be cleaned.
CAUTION: Clean the print cartridge only when necessary.
Unnecessary cleaning wastes ink and shortens the life of the cartridge.

  • Clean the cartridge.
Follow these steps to clean the cartridge automatically:
To clean the print cartridge from the printer,
  1. Touch the Setup icon to display the Setup menu. For more information, see "Setup Menu" on page 16.
  2. Touch Cartridge.
  3. Touch Clean Cartridge and follow the prompts.
If the documents are still missing lines or dots after cleaning, replace the print cartridge.

Attaching User Manual (see page 59).
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Put new ink cartridge into my Lexmark 2300 and now it won't print


Make sure you remove the print head protective tape. Also try doing a head cleaning and cartridge alignment page. If it still does not print check the cartridge well, you will see a assortment of copper pint that contact the circuit tracing on the print head, with the printer off get some achohol and a Q-tip and clean the pins there may be ink residue on them.

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2 Answers

The colour is faint, a new catridge was installed


Hi there,
When printing becomes faint or colors are incorrect, even if ink remains in the ink tanks, the print head nozzles are probably clogged. Follow the procedures below to clean the nozzles.

Step 1 : Printing the Nozzle Check Pattern.
If white stripes are noticeable
Step 2 : "Aligning the Print Head"
If print quality is poor
Step 2 : "Print Head Cleaning"
if the problem remains
Step 3 : Print Head Deep Cleaning"
if the problem still remains
Step 4 : Replacing Ink Tanks.

Note : * If the ink tank replacement does not resolve the problem, contact the Customer Care Center.
* You will be alerted if low ink warning is enabled.
* When the Maintenace button on the operation panel is pressed, the maintenance mode is shown. Numbers and functions that can be selected on the maintenance mode as follows :
01 : Printing the Nozzle Check Pattern
02 : Print Head Cleaning
03 : Print Head Deep Cleaning
04 : Aligning the Print Head
05 : Reset the ink counter.
06 : "Display" or "Not Display" remaining ink volume.
07 : Date and order setting.

Printing the Nozzle Check Pattern : Print the nozzle check patterb to determine whether the ink ejects properly from the print head nozzles and to verify print head alignment. Use this function when printed results are blurred or the color is incorrect,
1) With the printer on, load a sheet of Letter paper in the printer.
2) Print the Nozzle Check Pattern.
a) Press the Maintenance button,
b) The Maintenance icon and 01 appear on the LCD.
c) Press the OK button. The nozzle check pattern is printed.
3) Examine the nozzle check pattern output by the printer.
a) Lines missing in this pattern indicate that the print head of black ink requires cleaning. Perform the Print Head Cleaning.
b) White stripes in this pattern indicate that the print head of color ink requires cleaning. Perform the Print Head Cleaning.
c) Uneven patterns indicate that the print head requires alignment.
Perform Aligning of Print Head.
d) Noticeable white stripes in this pattern indicate that the print head require alignment.
Perform Aligning of Print Head.

Print Head Cleaning : Clean the print head if you suspect that the nozles might be clogged. Cleaning the print head consumes ink, so perform print head cleaning only when necessary.
1) Ensure that the printer is on.
2) Start print head cleaning.
a) Press Maintenance button.
b) Press right arrow once to display 02 on the LCD.
c) Press the OK button.
Important : Do not perform any other operations until the print head cleaning finishes. This takes about 50 seconds.
Note : After the print head cleaning finishes, print the nozzle check pattern to verify that the print head nozzles are clean.
If the problem persists, perform printhead deep cleaning.

Print Head Deep Cleaning : If print quality does not improve by standard print head cleaning, try print head deep cleaning, which is more powerful process. Print head deep cleaning consumes ink, so perforn this procedure only when necessary.
1) Ensure that the printer is on.
2) Start Print Head Deep cleaning.
a) Press Maintenance button.
b) Press right arrow twice to display 03 on the LCD.
c) Press the OK button.
Important : This process takes one or two minutes to complete so simply wait until the Power lamp stops flashing.
Note : After printhead deep cleaning finishes, print the nozzle check pattern to verify that the printhead nozzles are clean.
If the printhead is still not clean after the second deep cleaning, replace the ink tank.
If ink tank replacement does not resolve the problem, the print head may be worn out. Contact the Customer Care Center.

Hope this helps.
Please rate my response.
Thanks.

Have a good day.

Dec 07, 2009 | Canon i475 InkJet Printer

1 Answer

I have tried to print using my black ink cartridge and it will only print what is my email address.


Issue: Tinted printing / Colors are not exact
Solution: Resolving ink tank and cartridge issues BJC-6000

Printer attempts to print but no ink is on the paper Printer attempts to print but no ink is on the paper If the print quality is poor or no ink is appearing on the page, it may be because of the following problems:
  • The ink in the BJ tanks has run out.
  • The print head nozzles may be clogged
  • The protective cap or tape may have been reattached to the BJ cartridge
  • The BJ cartridge may need to be replaced
  • You may be using the wrong side of the media.
To check the level of ink in the BJ tanks
Open the printer's front cover and visually check the level of the ink in all the BJ tanks. If a BJ tank is low or has run out of ink, replace it. Failure to do so may shorten the life of your BJ Cartridge
To check the status of the print head by printing a Nozzle Check Pattern
  1. The Nozzle Check Pattern confirms whether the inks are being correctly ejected from the print head nozzles and whether the print head is correctly aligned.

  2. On your printer, press and hold the Resume button until you hear 2 beeps.

  3. When you release the button, the Nozzle Check Pattern will be printed. You can also print the Nozzle Check Pattern by clicking on the Test Print button in the Maintenance tab of the printer properties dialog box.

  4. After the Nozzle Check Pattern is printed, check the results. Look at the Nozzle Check Pattern for each BJ Ink tank. If any colors are missing or if any horizontal lines are broken or missing, perform the print head cleaning procedure.
To perform the print head cleaning procedure
  1. On your printer, press and hold the Resume button until you hear 1 beep.

  2. When you release the button, all print heads for all colors will be cleaned.

  3. You can also clean the print heads by clicking the left Print Head Cleaning button in the Maintenance tab of the printer properties dialog box.

  4. When the print head cleaning begins, the POWER light starts flashing. This will continue for about 30 seconds. Wait for the light to stop flashing before you resume normal operation.

  5. Perform the Nozzle Check Pattern test again.

  6. If the results are satisfactory, resume normal printing. If the results are not satisfactory, you may need to execute a print head deep cleaning.
To execute a print head deep cleaning
  1. Make sure paper is loaded in the sheet feeder and the printer is turned on.

  2. Display the printer properties dialog box and click the Maintenance tab.

  3. Click the right print head Cleaning button.

  4. When the print head cleaning begins, the POWER light starts flashing. Wait for the light to stop flashing before you resume normal operation.

  5. Perform the Nozzle Check Pattern test again.

  6. If the Nozzle Check Pattern is still unsatisfactory, you may need to execute a print head alignment.
To execute a print head alignment
In Windows, display the Maintenance tab of the printer properties dialog box.
  1. Click the right Test Print button.

  2. Follow the instructions on the screens to perform an automatic print head alignment.

  3. A confirmation screen will ask you if you want to perform automatic print head alignment. Read the screen and click OK. Another screen warns you not to start any other operation until the alignment is complete. Again, click OK.

  4. The BJ Printer Status Monitor displays the Printer Status. The driver will align the print heads then will print an alignment pattern.

  5. Perform the Nozzle Check Pattern test again.

  6. If the Nozzle Check Pattern is still unsatisfactory, you may need to replace the BJ cartridge.
To replace a BJ Tank in a BJ Cartridge
Leave the BJ cartridge in the printer when replacing a BJ tank. Make sure the printer's power is on. Make sure you insert the BJ tank in the correct slot.
  1. Open the front cover.

  2. The power light blinks while the cartridge holder is positioned to the center of the printer.

  3. Remove the empty BJ tank by pressing in on the release tab and then lifting the BJ tank up and out of its slot.

  4. Dispose of the tank properly, taking care to avoid spilling ink on your hands, floor, furniture, or clothing.

  5. Remove the new BJ tank from its package and pull the orange tape up and against the perforations to open the package film. Be careful not to remove the label from the tank. You will need it to match the tank to the correct slot in the BJ cartridge.

  6. Twist the orange protective cap to remove it. Do not attempt to reattach the protective cap; instead, discard it along with the protective tape.

  7. Insert the BJ tank by holding it at a slight angle, aligning it with the correct slot. Press down gently on the top of the tank until it locks into place.

  8. Lock the ink tank in place by pressing down on the circle mark on the top of the tank.
    Close the printer cover.

  9. The printer will automatically start cleaning the print heads. When the print heads are clean, the POWER light will stay on, indicating that the printer is ready for operation.

  10. Perform another test print to make sure the new ink tanks are performing correctly.
To remove the protective cap and tape from the BJ cartridge
  1. Open the printer's front cover.

  2. Unlock the BJ cartridge by raising the cartridge lock lever. Make sure you raise it all the way up.

  3. Remove the BJ cartridge by holding it by the circles on the left and right sides.

  4. Make sure that the orange protective cap has been removed.

  5. Make sure that the protective tape has also been removed.

  6. Replace the BJ cartridge and move the blue cartridge lock lever until it locks in place.
To check the media
Make sure that you are printing to the correct side of the media that you are using, and that the Media Type setting in the printer driver properties correctly reflects the type of paper you are using.
Be sure to read any instructions that come with your Canon specialty paper. These instructions provide important information regarding how to achieve the highest print quality with these papers.

May 30, 2008 | Canon BJC 6000 InkJet Printer

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Canon BJC 3000


Printer attempts to print but no ink is on the paper Printer attempts to print but no ink is on the paper If the print quality is poor or no ink is appearing on the page, it may be because of the following problems:
  • The ink in the BJ tanks has run out.
  • The print head nozzles may be clogged.
  • The protective cap or tape may have been reattached to the BJ cartridge.
  • The BJ cartridge may need to be replaced.
  • You may be using the wrong side of the media.
To check the level of ink in the BJ tanks
Open the printer's front cover and visually check the level of the ink in all the BJ tanks. If a BJ tank is low or has run out of ink, replace it. Failure to do so may shorten the life of your BJ Cartridge
Check the status of the print heads by printing a Nozzle Check Pattern
The Nozzle Check Pattern confirms whether the inks are being correctly ejected from the print head nozzles and whether the print head is correctly aligned.
  1. On your printer, press and hold the Resume button until the printer light flashes two times.

  2. When you release the button, the Nozzle Check Pattern will be printed.

    You can also print the Nozzle Check Pattern by clicking on the Test Print button in the Maintenance tab of the printer properties dialog box.

  3. After the Nozzle Check Pattern is printed, check the results.

  4. Look at the Nozzle Check Pattern for each BJ cartridge. If any colors are missing or if any horizontal lines are broken or missing, perform the print head cleaning procedure.

    bjc3000_good_nozzle.jpg

  5. In the alignment head pattern, if the lines are not perfectly overlapped, align the print heads.
To perform the print head cleaning procedure
  1. On your printer, press and hold the Resume button until the printer light flashes one time.

  2. When you release the button, the print head will be cleaned.

    You can also clean the print head by clicking the left Print Head Cleaning button in the Maintenance tab of the printer properties dialog box.

  3. When the print head cleaning begins, the POWER light starts flashing. This will continue for about 30 seconds. Wait for the light to stop flashing before you resume normal operation.
  4. Perform the Nozzle Check Pattern test again.

  5. If the results are satisfactory, resume normal printing.

  6. If the results are not satisfactory, you may need to execute a print head deep cleaning.
To execute a print head deep cleaning
  1. Make sure paper is loaded in the sheet feeder and the printer is turned on.

  2. Display the printer properties dialog box and click the Maintenance tab.

  3. Click the right Print Head Cleaning button.

  4. When the print head cleaning begins, the POWER light starts flashing. Wait for the light to stop flashing before you resume normal operation.

  5. Perform the Nozzle Check Pattern test again.
If the Nozzle Check Pattern is still unsatisfactory, you may need to execute a print head alignment.
To execute a print head alignment
  1. In Windows, display the Maintenance tab of the printer properties dialog box.

  2. Click the right Test Print button.

  3. Follow the instructions on the screens to perform an automatic print head alignment.

  4. A confirmation screen will ask you if you want to perform automatic print head alignment. Read the screen and click OK.

  5. Another screen warns you not to start any other operation until the alignment is complete. Again, click OK.

  6. The BJ Printer Status Monitor displays the Printer Status. The driver will align the print heads then will print an alignment pattern.

  7. Perform the Nozzle Check Pattern test again.
If the Nozzle Check Pattern is still unsatisfactory, you may need to replace the BJ cartridge.
To replace a BJ Tank in a BJ Cartridge
Leave the BJ cartridge in the printer when replacing a BJ tank. Make sure the printer's power is on. Make sure you insert the BJ tank in the correct slot.
  1. Open the front cover.

  2. The power light blinks while the cartridge holder is positioned to the center of the printer.

  3. Remove the empty BJ tank by pressing in on the release tab and then lifting the BJ tank up and out of its slot.

  4. Dispose of the tank properly, taking care to avoid spilling ink on your hands, floor, furniture, or clothing.

  5. Remove the new BJ tank from its package and pull the orange tape up and against the perforations to open the package film.

  6. Be careful not to remove the label from the tank. You will need it to match the tank to the correct slot in the BJ cartridge.

  7. Twist the orange protective cap to remove it.

  8. Do not attempt to reattach the protective cap; instead, discard it along with the protective tape.

  9. Insert the BJ tank by holding it at a slight angle, aligning it with the correct slot. Press down gently on the top of the tank until it locks into place.

  10. Lock the ink tank in place by pressing down on the circle mark on the top of the tank.

  11. Close the printer cover.

  12. The printer will automatically start cleaning the print heads. When the print heads are clean, the POWER light will stay on, indicating that the printer is ready for operation.

  13. Perform another test print to make sure the new ink tanks are performing correctly.
To remove the protective cap and tape from the BJ cartridge
  1. Open the printer's front cover.

  2. Unlock the BJ cartridge by raising the cartridge lock lever. Make sure you raise it all the way up.

  3. Remove the BJ cartridge by holding it by the circles on the left and right sides.

  4. Make sure that the orange protective cap has been removed.

  5. Make sure that the protective tape has also been removed.

  6. Replace the BJ cartridge and move the blue cartridge lock lever until it locks in place.
To check the media:
  • Make sure that you are printing to the correct side of the media that you are using.
  • Be sure to read any instructions that come with your Canon specialty paper. These instructions provide important information regarding how to achieve the highest print quality with these papers.

Dec 17, 2007 | Canon BJC 3000 InkJet Printer

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