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Re: How do I fix a cartride jam?
Have you tried (1) running "print clean" or something like that?. (If you don't know how to do that, check your manual). (2) Removing cartridge/s and installing again? (3) Cleaning head by dabbing lightly with Q-tip in isopropyl alcohol?
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Change the toner cartridge , i have many units phaser3200 and this is one of
the problem , but only if the toner cartridge is very old and many time
refilled , if not , change the Laser unit .
Remove a misfed document if the copier displays a message
reading "Document Jam." Lift up the document feeder cover and turn the
roller to remove an Exit Misfed document. Lower the document feeder back
into place and feed the document through again. If the document is
jammed on the Input side, open the cover and gently pull the misfed
document to the right and out of the feeder.
Pull out the paper tray and lift the tray to release it from
the copier if the copier displays a message reading "Paper Jam O."
Remove the jammed document, and open and close the side panel of the
copier to clear the error message.
Unplug the power cord and plug it back in again if the copier
displays a message reading "Fuser Error, Open Heat Error, Heating Error
and Overheat." If the problem persists, call for a service.
Remove the toner cartridge and shake it from side to side if
the copier displays a message reading "No Developer Cartridge." If this
does not do the trick, you may need to replace the cartridge. Pull the
release latch to open the side cover, and open the front cover. Twist
the cartridge locking-lever upwards and remove the toner cartridge.
Insert the new cartridge and lock the lever into place. Shut the front
cover and the side cover.
Power off the unit and power it on again if the copier
displays a message reading "LSU Error." A problem has occurred with the
Laser Scanning Unit. If the problem persists, call for a service.
You can diagnose most problems by checking the control panel LED's for ink out, paper-out or copier problem. If a problem occurs while you're printing, you'll see an error message in the progress window on your computer. It may also be helpful to try running a printer nozzle check.
See the following message problems and solutions:
Error Message Probable CauseNo color or black ink cartridge - - > Press the Color Copy button to install a new ink cartridge.The indicated cartridge is not installed or it is installed incorrectly.Color or black ink out - - > Press the Color Copy button to begin replacing the ink cartridge.The indicated cartridge is out of inkInk cartridge error - - > Press the Color Copy button to begin replacing the ink cartridge.There is something wrong with the ink cartridge.Paper jam or misfeed - - > Press the Color Copy button and clear the paper jam by hand if necessary.Paper is jammed. Press the Color Copy button to clear the jam. See the User's Guide for more troubleshooting tips.Paper out - - > Load paper in the sheet feeder and press the Color Copy button.Paper is out. Load paper in the sheet feeder, then press the Color Copy button to continue printing.Scanner unit open - - > Close the scanner unit.Scanner cover open. Carefully lower the scanner cover and press it down until it clicks securely into place.Scanner error - - > See your documentation and call Service if necessary.Press
the On button to turn off the EPSON CX3200. Check the transportation
lock and unlock it, if necessary. Turn on your EPSON CX3200 again. If
the error message still appears, contact your dealer or EPSON.Printer error - - > See your documentation and call Service if necessary.Press
the On button to turn off the EPSON CX3200, then press it again to turn
it back on. If the message still appears, contact your dealer or EPSON.
Hi, The paper jam could be in three places. First:
Open the cover of fixing section, its above bypass, and check for jamed paper
Open the transfer cover, these cover has handle and it goes by pulling toward you, and check for jamed paper.
In hight of first paper cassette, on left sideway of copier, beaneath the bypass are small door, open it and check for paper jams. Be sure that you closed them properly because if they arent closed the check printer cover message will arrise.
I just had this problem with a HP C5150 and I found this bit of conversation on the web and it worked for me.
My error code was 0xc18a0501 and the following steps did resolve my issue, hope it helps you as well.
OK I had the hp error code 0xc18a0001 problem and here is the conversation I had with the tech..... james cowan: hp error code 0xc18a0001 Earnest: I will assist you in this regard james cowan: great Earnest: I understand that a error code with 0xc18a0001 with "Ink System failure" is displayed on the front panel of the All-In-One printer. Am I correct? james cowan: correct Earnest: Thank you for confirmation Earnest: May I have the model number of All-In-One you are using? james cowan: c6250 Earnest: Thank you for information. Earnest: James, please let me know the room temperature in which printer is replaced james cowan: 67 degrees f Earnest: Okay Earnest: Please perform the below steps on the front panel of the printer to resolve the issue james cowan: ok Earnest: Press and hold the "left arrow" key. Press the "Setup" key and release both keys, Display should say "Enter Special Key Combo" Press and release the "OK" button. Earnest: Please ignore the above steps, James james cowan: ok yes nothing seemed to do anything Earnest: Please perform the below steps on the front panel of the printer Earnest: Press and Hold the "Print Photos" &"Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo" Press and release in sequence"Red Eye Removal","Print Photos","Red Eye Removal" Earnest: Display should say “Support” and display the FW rev (something like R0616R) james cowan: COxxFN0723BR j Earnest: Okay Earnest: 2. Press and release the right arrow button until the display says “System Configuration Menu james cowan: ok Earnest: 3. Press and release the "OK" button. james cowan: ok and it says hardware failure status Earnest: Display should say "Hardware failure status: Clear. Press OK to clear". Earnest: Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue". Earnest: Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE. james cowan: ok Earnest: Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. Earnest: Let me know once you are done with the above steps james cowan: ok its unplugged Earnest: Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer Earnest: Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". james cowan: ok Earnest: Let me know the message displaying on the front panel of the printer james cowan: printer preparation occuring - do not interrupt Earnest: Okay james cowan: ok its done Earnest: Let us print a self test page from the printer now james cowan: ok deal Earnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray. 2) Make sure that the printer is on and loaded with unused plain, white paper. 3) Press Setup . The Setup menu appears. 4) Press the down arrow button to select Tools , and then press OK . 5) Press the down arrow button to select Self-test Report , and press OK . james cowan: ok printing Earnest: Okay, please check whether all the colors pritned perfectly on the test page james cowan: perfect Earnest: Great..Cheers!!! james cowan: thank you very much Earnest: James, now you can continue using the printer Earnest: I appreciate your efforts and patience in trying to resolve the issue."
Make sure you can move the print cartridge holder freely and that it isn't being blocked by anything inside the printer, also check if the cleaning station is in the right position, maybe it is locking the cartridges.