Question about iLO MP3 Player

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Sylvania smpk2021

I just bought a 2gb player and it wont load the sceen it just flashs sylvania and then a blue screen when it is connected to the comp it says usb connect

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  • bigbabybratz Dec 18, 2007

    I recently purchased the Sylvania SMPK1021/SMPK2021 and mistakenly reformatted it. Now on the screen it only shows Sylvania and when I connect it to the computer it sometimes show that it is connected. How do I get it back to showing me the music, video, games and the rest of what originally came on it. Thanks.

  • Anonymous Dec 29, 2007

    Same problem here, bought it for my 8yr old for xmas cause we didnt want to spend the money on an expensive on for it to get broken or lost within a month or so. But this one doesn't work at all and it still cost almost 40. What a waste of money!!!

  • CKY_79 Feb 19, 2008

    after turning the SYLVANIA SMPK2021 on, the screen shows the sylvania then goes blue. a few seconds later , it goes off. what is wrong? HELP!???

  • russian0609 Jun 10, 2008

    After formatting this thing has almost become useless, unable to see on any modern system except on windows 95, there has to be a way to fix it, or is this just a waist of money?

  • Anonymous Jun 20, 2008

    Mine says USB Connect when I try to connect to my computer. I havent even been able to download music at all. :(


  • templins Jul 11, 2008

    Has anyone found a fix for this problem yet. Mine powers on and then reads Sylvania and goes black. NEED HELP PLEASE !!

  • Anonymous Jul 17, 2008

    Yeah, when i try resetting mine, Sylvania and then a blue screen pops up. what the heck do i do?

  • crawfordc Jul 23, 2008

    ok, so yeah, I have the same problem! this is very frustrating

  • daph1970 Aug 05, 2008

    when downloading music it says writing then acts as if finished when go to listen there are no files

  • james-branne Aug 11, 2008

    When I turn it on, all I get is the logo on the screen and when I press M, the menu fails to appear



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Well if u got the touch screen sylvania mp3 player (4gb) it tells u in the instruction manual to turn on the mp3 player go to settings and then system and then go to touch calibration ur suppose to do that thing with the crosses 3 times... like it shows u three arrows that u have to touch with the touch screen pen... your suppose to do that before using the mp3 player at all.... but whut im having troubles with is how to put games on to it......?????.......

Posted on Oct 08, 2008

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I need the software to put videos on my player

Posted on Jul 13, 2009

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To get videos to play you need to use the video converter that came with it. it plays FLV? and AVI video, but only AVI thats been converted with the converter that comes with it

Posted on May 14, 2009

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  • 1 Answer gonna try 2 help, but mine has barely anythin rong w/ it...
sooooo.... make sure it has charged for over an hour.
after u have charged it, u need 2 hook it up 2 ur computer,
if u have windows media, it works vry well,
idk how 2 work any other 1s...
u should take the mp3 back if it turns blue,
and ask them wat 2 do...
but the only question i really have is where 2 get music @??

but, i hope i could help...ttyl

Posted on Dec 29, 2008

  • lilballer Dec 29, 2008

    ps: if u find out how 2 get videos on it, tell me plz

    But, even if u dont, thanks 4 lookin at this or tryin 2 help me


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When you plug it into the PC, you should see a "found new hardware" thing come up on the computer. I've had mine for over a year with no problem. I throw music on it from Windows Media Player, although so far I can't get it to play videos...still working on that.

Posted on Jul 29, 2008

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