Question about GE Refrigerators

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The ice maker door stands open by about a quarter of an inch allowing cold to escape and frost to form. How can I replace or repair the little ice dispenser door on the front of my freezer section?

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  • GE Master
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Remove the top hinge cover of the freezer door and disconnect the plug . This removes power to the dispensor . Pry the bottom of the control board outward and disconnect the 3 plugs on the board . Remove the 4 screws holding the dispensor switch housing and slide out . The door flap solenoid is the probable problem . Remove this piece ( upper right ) by removing the 3 screws . Replace with part number WR62X10055 . Reinstall in reverse .

Posted on Sep 25, 2009

  • Mike Smith
    Mike Smith Sep 25, 2009

    If you disassemble the plunger and solenoid , and just clean it , this problem will happen again soon . Replacing is the only cure .

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My refrigerator is cool but not cold. My freezer is keeping things frozen but takes longer to form ice (no ice maker) and my ice cream is soft. I hear the motor running and I do not have any frost build...


Hi Nancy,

I bet you've got all kinds of frost / ice behind the plastic cover that protects (and shields from view) the cooling coil in the freezer compartment.

You probably have one or more: defrost timer, defrost terminator or defrost heating element that has failed. Call for service - or empty the fridge and unplug with door open for a day - ice will melt and when you plug in again it will work just fine. Until frost builds up again that is.

Good luck!

May 12, 2015 | Frost Refrigerators

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Frost builds up on outside of ice maker


The little door that opens and lets the ice fall into Your cup is not closing all the way, allowing cold air to escape from Your Freezer and causing frost to build up. Simply look up at it or open the Freezer door and place a lit flashlight in the ice chute so You can see where the light is shining through the ice dispenser at. There should be a build-up of ice there that is keeping the "trap door" from closing all the way. Clean that off and You should be as good as new.

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LFX25970 Bottom Freezer Refrigerator This morning it began to make a clicking noise coming from the ice/water dispenser and cold air was coming down from the opening. I pushed the lever for ice and it...


You may have an issue with one or more of the following:

* icemaker
* dispenser actuator
* ice chute door assembly
* ice dispenser solenoid (if the solenoid is stuck in an open position, the ice chute door/flap would remain open allowing cold air to escape).

Contact an appliance service company.

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We have Kenmore side-by-side door refigerator, recently we found a problem with freezer, all the items any type of containers are getting iced in the form of a thin layer.even the sheves and most of the...


1)The door gasket on the freezer door helps keep the cold air in and the warm air out. If the gasket is dirty or damaged, it may prevent the door from closing properly, which can lead to frost buildup on your freezer walls. To make sure the door is sealing, slip a dollar bill or a sheet of paper between the gasket and the freezer and then close the door. If the bill or paper pulls free with little or no resistance, the gasket isn't sealing properly. Wipe the gasket with a damp cloth to remove dirt, grease and other residue. If the gasket is damaged, replace it with a new one. Sometimes frost can accumulate on the back panel of your freezer if the door is open too long or too often. When you open the door, you let warm, humid air inside, and this condenses and freezes. Make sure there are no packages preventing the door from fully closing, and limit how often you open the door by removing what you need all at once.
2)Ventilation is important because it ensures your freezer stays cold. If something inside the freezer blocks the internal vents, the freezer may become warm, causing condensation to form on the walls, and eventually leading to frost buildup. When loading your freezer, make sure there are no items resting against the rear wall of the freezer and space the contents out as much as possible to improve ventilation.
3)Side-by-side refrigerators with a built-in ice maker may accumulate frost if the flap on the ice dispenser doesn't close properly. This allows warm air to enter the freezer side, condense and freeze, causing frost buildup over time. Open the freezer door and examine the flap inside the ice chute. It should be flush against the housing. If it is not, empty the ice bin and make sure there is no ice or debris preventing the flap from closing.
4)If your freezer door closes properly and nothing is keeping it open, frost buildup on the back panel may indicate a problem with the freezer's self-defrost system. The self-defrost system turns off the compressor for a short time every six to 12 hours so it can turn on the defrost heater. This melts any frost buildup on the freezer coils, and the water drains to the pan beneath the freezer. If this component fails, frost continues to build. Move the contents to another freezer and turn your freezer off for 24 to 48 hours to manually defrost the interior. If frost builds up again, contact a qualified appliance repair technician to inspect the defrost timer and repair the problem.

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1 Answer

My GE profile refrigerator's ice maker is frosting over at the exit point for the ice leaving the ice bin. I have cleaned it repeatedly and have no clue as to the cause.


The flap door that opens to let ice drop out of the door has a bad seal or the plastic mounting arm is cracked or broken,this is allowing moisture to enter and turn to frost.This will continue to happen until the flap door is repaired,and sealing correctly.

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2 Answers

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Sounds like your freezer is pulling outside air into the freezer from the dispenser door or around the door seals. This could be a defrost problem beginning as this is moisture remaining inside the freezer compartment and not being taken out during defrost. So it may be a good idea to look into the back of the freezer and see if there is frost forming also on the rear wall. If yes you will need to manually defrost by unplugging the refrigerator and removing the rear panel in the back of freezer to expose the evaporator coil. If frozen over I want you to defrost with a hair dryer until we can have a look at the defrost heater below these coils. The heater in your model PSS26MRSS has glass around the heating elements and will be easy to see if the element is burned out. If burned out the defrost heater part number WR51X10055 and the defrost thermostat part number WR50X10068 should be replaced. Let me know if you are ready to begin or if this is helpful. If by chance these 2 parts look OK then we will need to look over the main control board for burn marks or signs of heat damage. I'll be here if you need me Thanks, Sea Breeze

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1 Answer

Small patch of ice if frost free freezer


Frost free does not mean no frost ever anywhere. It just means that there is a mechanism to defrost the evaporator on a regular basis. If there is a spot where frost is forming in the box it may just mean that a little bit of moisture that is not collected on the coil may be finding another cold spot to stick. The area where the fan blows into the cabinet is bound to be the coldest spot in the freezer therefore an ideal place to collect frost. Check the level of the unit and your door gasket to be sure the door is closing tight and true.

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1 Answer

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1 Answer

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The door seals on the refrigerator and freezer doors will not cause the frost at the ice chute. Frost will build up where warm moist air meets cold air. Your ice chute door seal is bad, so you need to replace the ice chut door. As far as your door gaskets go, clean the gaskets and the mating surface of the refrigerator and freezer cabinet. Use a hair dryer (NOT a heat gun) to heat the door seal up anyplace the dollar bill was loose. The magnet in the gasket will pull tight to the cabinet once the heat has softened it up. Do not open the door for 30 minutes or so to allow the seals to cool. You would only want to replace the seals if they are torn.

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1 Answer

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The presence of frost indicates that the dispenser(ice) probrably isn't closing all the way once you get ice. This allows warm air to rise up, condense and form frost. In all likelihood the solenoid that controls the opening and closing is bad and needs to be replaced.

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