Question about Whirlpool GJC3034 Electric Cooktop

2 Answers

Hot Surface Light stays on

After turning off cook top the only way to get ( Hot Surface ) light to go out is to wiggle the temp knobs

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 3 Answers
Re: Hot Surface Light stays on

Our success has been to heat the elements to hot for about 5 minutes. Then let cool to reset temp sensor.

Can cause the problem by turning a burner on for a short period of time

Posted on Dec 30, 2007

Re: Hot Surface Light stays on

Gotta be catching. Mine does the same thing. It just started a couple of days ago. Wiggling the knobs did not help.

Posted on Dec 30, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Cook top indicator lights stay on long after it has cooled off. The largest cook circle sometimes doesn't reduce heat when the dial is changed

Cook top indicator light will stay on as long as the stove is hot I think. Also, the burners don't heat real steady? or evenly or true to their settings even, quite often. they also take a really long time to cool down as well as to adjust temperatures, so it may just be that it is taking an awfully long time for it to cool down in order to adjust.

Apr 04, 2015 | Cooktops


Proper Use and Care of Ceramic Glass Cooktops

Here's some helpful tips that can hopefully ensure many years of quality use of your ceramic glass cook-top.

NOTE: It is important to maintain PROPER care of your ceramic glass cook top as they can be very expensive to replace. Prices vary between models, but most are in the $200 to $300 range. With added labor charges, this repair can cost over $600 from an appliance repair company.

WARRANTIES: Most manufacturer warranties DO NOT cover cosmetics. That is, if your cook-top paint starts to wear off from normal use, or from the selection of cookware you choose to use, manufacturers typically WILL NOT replace it. Warranties also DO NOT cover accidents such as dropping something on the top and chipping or breaking it. Some warranties WILL cover, however, blistering, warping and heat related breakage that were no fault of the consumer (as long as you were using the recommended cookware). It is important to become familiar with, and follow, all the manufacturer's use and care instructions that come with your range.


It is normal for the ceramic glass to change color when heated. This is especially true for lighter colored surfaces. The color should return to normal when cooled. It is also normal for the enameled or painted areas on the cook top to show signs of wear and fade over time. Proper cleaning and cookware selection can extend the cook top appearance.

It is NORMAL for the radiant heat surface elements to glow red and cycle on and off. There is a thermostat associated with each individual element that regulates the temperature. The frequency at which the elements cycle on and off is determined by the heat setting.


Use ONLY flat bottomed cookware for the best results of heat transfer from the surface elements. Cookware with warped, rounded or ribbed bottoms can cause uneven heat transfer which can result in uneven heating of the cooking surface and cause damage to the cook-top such as cracking and/or permanent surface discoloration.

An easy test you can use to determine the flatness of your cookware, is to turn the cookware upside down and place a ruler across the surface. As you rotate the ruler around the surface perimeter, you should not see any light along the ruler edge where it meets the surface. Cookware with slight indentions or expansion grooves can still be used, however.

Make sure the cookware bottom is always clean and dry before use to prevent any foreign matter from burning to the cook-top surface and leaving stains. ALWAYS place your cookware on the cook-top surface BEFORE turning the surface elements on.

Make sure the selected cookware matches the size surface element in use. The cookware surface should NOT exceed one inch beyond the radiant surface element surface.


The material of the cookware you select will determine how well it transfers heat and how evenly it cooks. The ideal cookware should be of medium to heavy thickness.

NOTE: A non-stick surface will take on the characteristics on the base metal used. (i.e., non-stick over aluminum, will take on the heating characteristics of aluminum).

*ALUMINUM - Heats quickly and evenly, light weight, suitable for all types of cooking tasks.

*COPPER - Heats quickly and evenly, light weight, suitable for all types of cooking tasks.

*Both aluminum and copper are great when used as a core metal cover with a non-stick or enamel surface. However, when used as a base metal, alone, they can leave metal transfer marks on the cook-top surface which will have to be cleaned immediately following use.

GLASS or CERAMIC - Heats slowly and unevenly, may scratch cook-top surface if there are any rough edges, best results are when using low or medium heat settings.

CAST IRON - Heats slowly and evenly, maintains heat for slow cooking, great for browning and frying, rough on cook-top surfaces, may scratch.

STAINLESS STEEL - Heats quickly and unevenly, a base or core of aluminum or copper can provide more even heating.

DO's and DON''T's:

DO NOT store heavy items, such as jars, cans, pots and pans above the cook-top surface. Any inadvertent dropping on the cook-top surface and cause cracks or shattering.

DO NOT lay hot lids on the cook-top surface. Heated air can become trapped under the lid creating a hot spot as the rest of the cook-top surface cools. The cook-top surface could potentially crack when the lid is removed.

DO NOT slide cookware across the cook-top surface. LIFT cookware as much as possible when moving from surface to surface. This will minimize metal transfer marks and scratching.

DO NOT cook popcorn in prepackaged aluminum containers. The aluminum could potentially melt and may not be able to be removed from the cook-top surface.

DO NOT store anything on the cook-top surface that could melt (such as plastic and aluminum foil). Once melted to the surface, some of these substances may not be able to be removed.

DO NOT store empty pots and pans on the cook-top surface.

DO NOT attempt to use the cook-top surface while the oven is on a self-cleaning cycle. The oven super heats to temperatures in excess of 500 degrees and causes radiant heat to be exhausted from the oven vent on the stove surface.

DO NOT use a cook-top that is cracked. Any spill overs could potentially leak into the radiant heat elements and create an electrical hazard.

DO clean up any spills from the cook-top surface that contains milk or sugar. You may allow the cook-top surface to cool in order to safely clean, but do not allow these substances to remain on the cook-top for extended periods. If not removed, these substances can cause permanent discoloration and stains.

DO wipe down the cook-top prior to, and immediately following use, to maintain the surface appearance.

DO NOT attempt to cook any foods directly on the cook-top surface without a pan!


Clean all spills and boil overs immediately.

Any substances that become adhered to cook-top surface can be removed by wiping up excess with hot soapy water and a kitchen sponge.

Use a non-abrasive pad (the green kitchen pads are considered non-abrasive) and a straight edge razor blade, pushing in one direction to remove stubborn particles.

Some metal transfer marks (copper and aluminum) may be removed by simply wiping cook-top surface with a damp sponge. Any remaining marks can often be removed with an approved cook-top cleaner.

Use only approved, non-abrasive cook top cleaner to keep the surface clean and polished.

DO NOT use scouring pads that will dull or damage cook top surface (i.e., steel wool or SOS pads).

DO NOT use any harsh chemicals such as ammonia or bleach that can etch or dull cook-top surface.

on Apr 19, 2011 | Cooktops

2 Answers

I just moved to a fully furnished apartment. How do I turn off the schott ceran cooktop. Both knobs are already pointing to zero but one of the lights is still on.

This cook top light may stay on until the heating element has cooled down,
This is a warning that the top is still hot to warn you so you do not get burnt.

Feb 05, 2012 | Cooktops

1 Answer

The unit light (not the hot surface indicator light) in my GE Profile ceramic cooktop does not turn off although the burners are off.

Hi Danielle, I reviewed the manual for the GE JP350 cook top. Pg. 6 states:

"The UNIT ON indicator light will glow when any surface unit is on."

If the burners are all set fully to the Off position, this lamp should be off. The off position requires that the knob be pressed in to change to Lo, High or any position between (once no longer in the Off position, depressing the knob to change it is not required). If you're able to change the from Off position without pressing the knob, there is an issue with the switch - that may be contributing to the problem.

The cooktop is a 208 / 240 volt appliance. This is the highest voltage in your home. Voltages as low as 50 in the right circumstances can kill, and for this reason repairs must be performed with safety as the first priority. The cooktop sensors have determined that a control is on. If they are indeed off, there is a problem with either the sensor or one (or more) of the controls. You may have luck by locating the circuit breaker or fuse (2 pole 40 amp breaker or (2) 40 amp fuses) and removing power from the cooktop for a minute or two, and then restore power. This would allow the electronics to reset and if a logic problem - it would clear. If there is a hard fault somewhere, the indication would return again.

You should have the cooktop professionally serviced if the indicator fails to extinguish. I hope this helps & good luck!

Sep 16, 2011 | GE 30 in. Profile JP350 Electric Cooktop

1 Answer

The surface light on my mothers stove stays on and all burners are off and cold any ideas why


Here is a tip that I wrote about why the hot surface indicator light will not go out...

Oven Hot Surface Indicator Light stays on


Jan 18, 2011 | Maytag Cooktops

1 Answer

Whirpool cook top surface light countiune on even surface are cold

How long does it take for the light to finally go off?or does the light ever go off when a cooktop decrease in tempreture has to reach the tempreture set by the factory for that light to go off. Sounds like a thermal switch which controls the hot surface light is stuck closed If this is a new unit, I'd return it. If not, I would check the switche(s) for the hot surface light -- when the unit is cold, unplug one wire going to the thermal switch and check it for electrical continuity. If you get current from a multi-meter through the switch, replace it -- it's not opening when it cools down.If you have any further questions please message me back and please remember to rank how this opinion has helped in your appliance situation Thanks again

Dec 12, 2010 | Whirlpool RCC3024 Electric Cooktop

1 Answer

Knob is turned off but burner light is still on and burner area warm

If this is a glass top cooktop then yes the bunner light will still be on when you turn it off. Also the bunner area will be still be hot. The reason why the light is still on it is telling you that the bunner surfas is still over 95 degrees. Once the bunner area is under the 95 degrees the light will go off. It is a safty warning for people saying that the surface is still hot.

Good Luck and please rate 4 thumbs up for the free answer.

Jul 07, 2010 | GE 30 in. Profile JP350 Electric Cooktop

1 Answer

How do I know if I have fully turned off the cook top?

The orange light is on to tell you the suffuse is still hot. It should go off after 15 minutes.

May 26, 2010 | Fisher and Paykel 36 in. CE901 Electric...

1 Answer

The cooktop indicator light on my Whirlpool range, model RF265LXTY, won't go off, all of the knobs are in the OFF position. The hot surface light is off.

most cook tops the light that maches the burner is on if sw is on . if light doesnot fo off replace that sw . if only one light for all burners you will have to fint the shorted one.. good luck mm ..

Dec 12, 2009 | Whirlpool RCC3024 Electric Cooktop

1 Answer

Gaggenau Cook-top VG 352-812 problems

Hi, interesting. I have the same units on my GasHob and my problems are exactly reverse. To turn the burners on it takes about 15 clicks and with some luck you'll get gas! Sorry, wished I could help.

Jun 08, 2008 | Cooktops

Not finding what you are looking for?
Whirlpool GJC3034 Electric Cooktop Logo

1,659 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Cooktops Experts

Michael Thomas
Michael Thomas

Level 3 Expert

3051 Answers

Mike Butler
Mike Butler

Level 3 Expert

6674 Answers

Sudeep Chatterjee
Sudeep Chatterjee

Level 3 Expert

3267 Answers

Are you a Whirlpool Cooktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides