Question about Janome D'cor Excel Pro 5124 Mechanical Sewing Machine

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Problem sitching bottom thread doesn't sitch it collects thread and bunches up. Have adjusted tension cleaned machine. Any help would be great. Thanks Phil phil-anne@live.ca

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  • Anonymous Aug 16, 2008

    Janome Excel II 5124. Worked like a charm for past 2-3 years. Suddenly threads start bunching up in the bottom. Have cleaned it out etc. but no solution yet.

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I had this problem when I mixed my singer bobbins with my Janome bobbins. Are you using flat bobbins or rounded ones? If they are rounded, they are your problem. Only flat bobbins work in Janome machines.

Posted on Nov 22, 2008

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1 Answer

Broken and bunched thread on back of fabric


try changing the needle
also try adjusting the top thread tension and see if that helps
make sure the top thread has not come off the thread take up lever
also the machine may need to be checked for a timing problem.

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New Home ss2015 machine. I am having trouble with the thread tension. I have loops on the bottom. I have cleaned the bobbin case, changed the needle, re-threaded and moved the upper tension all the way up....


try adjusting the top tension to 3 & if it doesn't stop the looping, try 4 but I wouldn't go any higher than 5,, if changing the top tension doesn't help then I suggest taking the machine in to have it serviced. the bottom tension is more difficult to do,, it's also very possible that the top tension dial is messed up & needs replacing. only a sewing machine shop can tell for sure.

Mar 02, 2012 | Sewing Machines

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I needle comes unthreaded whenever we try to sew. We've both tried numerous times and it doesn't make a sitch. The bobbin seems to be done correctly b/c the bottom thread comes up with no problem....


first let's deal with the needle becoming unthreaded, Keeping the needle threaded is easy, always keep thread tails of 3 to 6 inches on the top thread & bobbin at all times, & make sure the thread tail are pulled behind the needle before you start to sew,, this will ensure that the thread will not come out of the needle when you start to sew.

you mention the fabric is thin,, do you have a needle that's right for the fabric your sewing?
thin fabric needs a different needle than blue jeans fabric, check your top tension & see what the setting is on, usually 3 to 5 is good.

when the needle & thread are right for the fabric then the sewing is good.

also clean under the needle plate & bobbin area for loose threads or lint

also it's a possibility that the machine could be out of time & would need to be serviced by a sewing machine repair shop-as they have the tools for the job

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Bottom sitch skips and gathers and when I use reverse it gathers up. I have changed needle, thread and boobin, I have also cleaned and oiled boobin area.


Either your bobbin tension is wrong or, your needle isn't the right length for your machine. The bobbin tension is adjusted by the little screw on the side of the bobbin holder.

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Have you properly 'seated' the upper threaded between the tension discs?

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The top tension dial is usually standard set on #3. The rest have nothing to do with tensions but make sure that your foot that you put the fabric under is up before you start threading the top

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I have a Singer Sewing Machine 5817C, the thread bunches under the fabric while sewing. I have tried adjusting all the switches so that I just get a standard straight stitch, but it bunches up on the...


Make sure that there is tension on the thread when you have passed it through the tension unit, by making sure the presser foot is down, and then gently pulling the thread to feel tension. If there is no tension, as seems to be the case, check the tension discs inside the unit to make sure that there is no debris stopping them from closing.

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If You have a drop in bobbin you will have to remove the hook and adjust the tension, however try adjusting the top tension before you remove the hook.

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I have a Brothers XL-3200 which works great but then the bottom thread will bunch up, amass, thread will wind around the bobbin and lock up the machine. It can also break the needle. Can you help me??


Your thread tension needs adjustment.

Most likely it is the lower thread tension (not the upper thread tensioner).

When sewing very thin or very heavy material - it is required to adjust the lower tension as well.

To regulate the lower thread tension - turn the small screw on the tension spring of the bobbin case with a small screwdriver.

To increase tension - turn it clockwise SLIGHTLY.


Thanks for using FixYa - a FixYa rating is appreciated for answering your FREE question.

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