Question about Washing Machines
The "SUDS" or "SUD" error can be caused by too much detergent, improper detergent, drain pump/drain line problem, or pressure switch malfunction.
1. If you are not using HE detergent, you need to be. These washers are designed to use HE detergent which is formulated for wash tubs that use 5 to 7 gallons of water. If you use regular detergent, you are, in affect, placing a higher concentration of detergent in the washer that is normally formulated for wash tubs that have a 35 gallon capacity. The manufacturer should have a disclaimer in the owner's manual explaining this. In most cases this will also void your warranty. NOTE: Prolonged use of the wrong detergent can damage the drain pump components and or wash tub seals.
If you are using the correct detergent, double check the label to make sure it is not double (2X) or triple (3X) concentrated. You could still be placing too much soap in your wash.
To get rid of excessive detergent, place the washer on a RINSE & SPIN cycle, then run it through a normal wash cycle with NO detergent added. You may have to repeat these steps depending on the amount of detergent used.
2. If you do not have a detergent issue, double check the drain pump and drain lines to ensure they are not obstructed in any way. Click on the following link for step-by-step instructions:
Obstructions in the drain pump and/or drain lines can attribute to air getting trapped in the drain pump and cause the error code. Double check all electrical connections to the drain pump and Central Control Unit (CCU). You will need to remove the top panel of the washer to access the CCU. This is accomplished by removing the three screws in the back of the washer that hold the top panel in place. With the screws removed, slide the panel back, then off. The CCU is located directly behind the wash tub in the center of the washer. The Drain Pump connector will be the 6th connector (facing from the front L to R) in the center of the CCU.
3. Check the Pressure Switch to ensure it is good. The Pressure Switch is located to the right of the CCU as you are looking from the front. It is a small cylindrical shaped device with a connector plug and an air hose attached. The switch can be checked at several water levels by removing the plug and taking resistance readings at the connector pins. Readings are as follows:
(Pins are numbered R to L facing the from the REAR)
Pins 1 to 2 (SUDS Detect) – 0 ohms
Pins 3 to 4 (Overflow) – 0 ohms
Pins 4 to 5 (L1) – 0 ohms
Pins 4 to 6 (Empty) – 0 ohms
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
Posted on Sep 12, 2010
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Dec 06, 2013 | GE WBSE2090A Top Load Washer
1 Check for any error codes in the Estimated Time Remaining display. The code "F20" indicates a water inlet problem. Press the Stop button twice to end the cycle and check that the faucets are turned on fully. Take a look at the inlet hoses. Close the valves and unscrew them. Look for any clogging on the screen and clear it.
3 "SD" on the display indicates the machine has gone into its Suds Routine. The Suds Routine removes excess suds so that the garments rinse properly. It's not a problem, but can be an indication you've used a non-high-efficiency powder. Just let the SD routine complete and the draining will continue.
Jun 02, 2012 | Kenmore HE2 Plus Front Load Washer
Sep 22, 2011 | Washing Machines
Sep 07, 2011 | Kenmore HE2 Plus Front Load Washer
Sep 04, 2011 | Kenmore HE2 Plus Front Load Washer
Jul 20, 2011 | Washing Machines
Jun 12, 2011 | Kenmore Elite 45986 Front Load Washer
Jun 10, 2011 | Kenmore HE2 Plus Front Load Washer
Jan 05, 2010 | Whirlpool Duet GHW9150P Front Load Washer
Dec 09, 2008 | Kenmore Elite 45986 Front Load Washer
38 people viewed this question
Usually answered in minutes!