When you turn the tv on the sound works, then noise comes up and the sound shuts off. it's comes on and off with the noise. After like 1/2 an hour it stays normal, but the sound is very loud before it goes to normal and i can hear the tv good. when i do the sound test and after is good only the follwing speakers work: FL, C, FR. The following speakers don't work: SR, SL, SW. I don't even know where the ones that don't work are located inside the TV. Any ideas how i could fix this?
An expert who has achieved level 3 by getting 1000 points
An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.
An expert that got 20 achievements.
An expert that got 10 achievements.
Re: Sound shuts off. TV model 61SWX12B
If this set was made around 2000 it may be the audio module that is no longer available---They had all kinds of troubles---if your set has this board (looking from the back of the set with the cover removed--unplug set first) it will be mounted above the main boards on the left wall of the cabinet---it is about 5 x 6 inches in size.
Basically the problem with these was they crammed a lot of stuff that gets hot on the board and solder problems develop---
You find this board you really only have a few choices--You can have the board removed and sent to a company called PTS ELECTRONICS WHO will repair/rebuild the board for you--You can find them on the internet.
This board has several plugs and only 2 or 3 screws hold it and the metal frame for it to the inside of the set----Hitachi had detailed instructions for this repair on their technical site---I along with several other techs who looked at this decided considering the amount of time to try to fix it---it was cheaper just to send it out for rebuild---PTS should have a 800 number and can give you a quote for this service.
Let me know if you have ANY questions or need advice. Any good TV tech who actually looks at this set will be familiar with the problem---The first one I saw was a brand new one with no sound from right speakers, right outs etc.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Try these items first: re-set TV and any type of BOX you have hooked to the TV. 2) Ensure all cables are secure. 3) Make sure that there is not a speaker switch on back of TV. 4) go into customer menu (audio) and make that speakers are turned on. 5) Symptom: AUDIO MUTE OR HUM. Cause: Remove ALL jumpers on bottom of SRS pwb.Add 1000mf@16v across CSH1 add 1000mf@16 across CSH4 add gnd wire 24ga from PSU1 conn pin 18 to IT02 pin 97.
I have the exact TV and had the exact same problems. It is the light engine with color wheel that needs to be replaced, and they are VERY hard to come by for this model. Our repairman has had our TV for 5 months and still cannot locate a vendor that carries the part. He said according to Toshiba, the part has been discontinued. If you happen to find one, please post. I'll do the same.
Hello there, I'm having a major problem with my TV, I have called all
of the local TV repair shops and they all are the same, they want money
money money before they will even speak with me about the problem I'm
having. This is the only TV in my entire household for a family of 4
and we desperately need the TV in working condition for our kids. I
don't want to have to put out $500 for another set if I don't
absolutely have to.
About 3-4 months ago the TV when turned on, the picture would slowly
come into view and be very scrambled and before the picture would come
into complete view the TV power would shut itself off, but the power
light would remain on. You can hear the "Click" noise when it would
shut itself off.
2-3 seconds after it 'shut itself off' then the TV would make the
"Click" noise (The same noise it makes when you first turn it on), it
would make the "Click" noise over and over and over again but nothing
would happen. So i would turn it off and on again and change the
channel rapidly until after 2-3 minutes it would come into view and
So we decided to leave the TV on 24 hours a day. Then today we awoke
and it was off and making the "clicking" noise over and over and over
again but with no picture or sound. Now it wont even turn on/off it
just sits there and goes "Click, Click Click Click" and doesn't do
I described the problem as best as I can. Here is the TV information and specifications...
Philips 27 Inch Tube TV
Model Number... 27PT54 3S37A
Serial Number... 78438404
Date Code March 2003
Now that I typed the model number there are threads everywhere people
saying the same issue exactly as me, I will read them but please
someone tell me is there anything I can do...
Can anyone explain exactly what is wrong with the Tv and why it's doing this?
Also, what should I expect to pay to repair it?
Any information or help would be appreciated very much.
Thanks in advance,
Just got off the phone with certified Philips shop...they said they
will repair it for $100-$130 with a $25 down payment just drop it off
and he will call me when its done. Does this sound like its worth it or
a rip off?