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I'm getting a code of f11 on the display panel. could you please give me an idea of what to look for. thank you for your time.

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  • Tony Sep 26, 2009

    Sir, I guess computer lost it or I screwed up. It's a Maytag front loader model MFW9700SQ1 The lady said it quit and shows an F11 on the display. she can open the door. If you can give me an idea of what I should look for I would appreciate it. I don't have a list of the diff. codes and their meaning. thank you for help. tony

  • Tony Sep 27, 2009

    Boy it's allways nice to talk to someone who knows what hes talking about. And in your case,You're top shelf pal. Going on the job Mon. and will do as you said. Thank you. I will get back to you and let you know the results.

  • Tony Sep 28, 2009

    Thank you for your help. I odered a new ccu board and I'm sure that's the problem. Your comments are always welcome here. The age of electronics is upon us. Not like the old days, when you got a call and you checked VIO to PK OR TN . thaks you're a good guy.


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F11 is a serial communications error that is associated with , central control unit (main computer) or associated wiring and the washer works intermittently . Just to be sure you will need to check all your wiring connections going to the central control unit To access follow these steps:

1. Unplug the washer.
2. Remove the three 7mm screws holding the top panel on. They are located along the top edge in the back of the washer. Once the screws are removed the top panel will slide back then lift up.
3. The Central Control Unit (CCU) is located in the central rear of the washer. You can't miss it. Make sure all the connections are plugged in snugly. Check ONE connection at a time.

After checking wiring harness, run systems diagnostics test by performing the following:

The diagnostics will run through a series of tests to include FILL, AGITATE, DRAIN and SPIN functions. , . You can push PAUSE/CANCEL any time to end diagnostics. Run this test several times. If anything fails you will get an "F" code in the display window. If the tests all pass, the unit will shut off, followed by an audible "beep" and the CLEAN light indicator will be lit. If you get successful results, then you know you probably had a loose wire somewhere. If the test fails, I would attempt to replacet the CCU. The CCU can cost as much as $220 depending on where you get it.

Please leave me comments,if you need furthur assistance, Else please rate this solution


Posted on Sep 26, 2009

  • Vinod Kumar
    Vinod Kumar Sep 27, 2009

    Thanks for your appreciation, Let me know the result...Waiting to hear from you


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Can you tell us the model and make of the washing machine please?
You may just be able to do a google and find your user manual online.

Posted on Sep 26, 2009

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Thanks for using FixYa. Error F11 is a communication error between the central control unit (CCU) and the motor control unit (MCU). This usually occurs when CCU goes bad however, to check what has gone bad you’ll need to remove the top panel of the washer and also remove the rear panel to access the drive motor & MCU. Please do rate the solution if the issue is resolved or post a comment for further assistance.


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