Question about Canon CanoScan N656U Flatbed Scanner

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Baloney. I've got to buy a new scanner because Canon won't write a piece of software? Ummmm...and this is OK because????


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  • Salivactory Dec 19, 2007

    Canon responded with continued disinterest in developing a Vista driver. Guess I'm stuck with my XP desktop to use the scanner until MS responds to the error messages I've sent. I continue to update my Vista as well. Thanks for the help.

  • RYANM3D Dec 31, 2007

    Same thing here...just because they make a good product doesn't mean they should abandon it. support it by making a vista driver!

  • Anonymous Feb 18, 2008

    no windows vista cannon 646uex driver ...... I don t no what to do

  • katesmum Apr 22, 2008

    same problem and I won't be buying another canon product with their attitude.

  • josell May 08, 2008

    ohhh Yeahhh, is possible to known if exist drivers for Win VIsta for the canoscan n656u ?? Thanks Jose en Argentina

  • jsidhu4 Dec 10, 2008

    I have the same problem

  • Anonymous Mar 06, 2009

    I´ve indently problem



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Load the XP drivers and run it in compatibility mode. Or right click on the exe files after unzip and mark in compatibility mode xp. Works fine!!

Posted on Jun 14, 2008

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This work around worked for me...
Install the XP Drivers on an XP Machine.
It will install to: C/temp/CanoScanCSUv571a
Copy that folder to a removable media
Paste the folder to C/temp/CanoScanCSUv571a on the Vista Machine

Worked for me...Good Luck.

Posted on May 06, 2009


Check Vuescan

Posted on Apr 29, 2008

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You need the disk that comes with the Canon N656U scanner.

Connect the Scanner to the computer, plug it in and then connect the scanner to the computer with a USB cable.

Vista will then ask to search for driver software, hit "Search Windows Update, Let windows find software"... It will not locate software and then will ask for cd.

Insert CD into CD rom and Scanner will be installed.

Hope this helps!

Posted on May 25, 2009

You could try a 'forced install' of the XP driver. Plug in the scanner and when it asks for drivers point it to the directory (or CD-ROM) where you have the XP drivers stored. You can likely download the XP drivers from Canon's website. Essentially you tell the installation wizard that you want to show it where the drivers are that it should be using.

Alternately, I also know that Vista sends a log of unsupported devices to Microsoft. These logs are used by hardware vendors (and even Microsoft itself) to determine the value of writing a Vista driver. If you don't want to mess with Vista drivers you could plug in the scanner and let the installation wizard 'fail' and report that failure to MS. Keep checking Windows update and you may be pleasantly surprised to find compatible drivers show up one day.

Sorry that the second part doesn't actually solve your scanning needs today. For that you may have to actually buy a new scanner that's compatible with Vista. Bummer.

For others that are worried about this be sure to run the free Vista upgrade guide program on your current computer before upgrading to Vista. It will tell you if any of your hardware or applications are incompatible with Vista before you upgrade. This is available as a free download from

Posted on Dec 16, 2007

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I have installed HP PHoto and Imaging Softward for ScanJet 3570c 48 bit. Everytime I try to click on icons on the scanner, my computer shows an error message that there is a problem with connecting to the...

Does the same error occur if you launch a scan from the computer? What OS do you have? Vista only has a basic driver available and does not support the scanner buttons. (You can launch the scans from a number of options: third-party software, Windows Fax and Scan (new scan), Microsoft Paint (File > Import from Scanner or Camera > New Scan) and Windows Photo Gallery.)

If the error occurs when you launch the scan from the computer, try a new data cable and different USB ports. Try a direct USB connection if you use a hub. Then check your USB ports and the drivers for the USB. (For Windows, look in the Device Manager. Start > Control Panel > System > Device Manager (exact directions will depend on the OS).

The HP Photo and Imaging software requires you to set the default scan destinations in the software before you can use the buttons on the scanner (for those OS/driver versions that support the feature). Always open the software and scan from the computer to see what the defaults will be. Each version of HP's imaging software set up these buttons differently; the help option is useful. Try Scan > Scan settings to find where to set the color and black & white destinations.

I hope this helps. If you add a comment with your OS and whether the computer can launch a scan, I'll provide additional help if I can.

Cindy Wells
(who inherited a scanner when a USB hub failure aggravated the original user into buying a new scanner thinking it was a scanner problem.)

Aug 12, 2011 | HP ScanJet 3570C Flatbed Scanner

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Hi, I have a Canoscan 9900F. I have a problem when installing it on a new Windows 7. Do you have any new driver for my scanner? My name is Joga, I live in Indonesia Thanks

i have the same problem with this scanner
but you cannot do any thing Joga
problem is windows 7
i have both of Windows 7 (64bit) and Visa (32bit)
and use Vista when i want to use scanner
you can buy a new scanner to solve this problem with windows 7!

Drivers only available for Windows XP (32bit) and Vista (32bit):

Oct 24, 2010 | Canon CanoScan 9900F

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Need a driver for canon canoscan N 65OU


I got this link from Canon's site. Click here. Choose the Operating System of your computer. Then download the driver utility. I hope this will work for you.

Jun 07, 2010 | Canon CanoScan N650U Flatbed Scanner

2 Answers

I have a canon n122ou n65ou n656u flatbed scanner and i have a new laptop gateway windows 7 and it said could not detect device, it did not download what is wrong?

Looks as if that scanner is not compatible with windows 7. Best thing to do to verify it, go to this site:

Even though your running windows 7, choose vista as your OS.

Then download the software and see if it will install. If it installs then your good to go. I've had other hardware that wouldn't work with windows 7 but yet i go to install the vista drivers and i've gotten stuff to work. Give it a try so you know for sure.

May 27, 2010 | Canon CanoScan N650U Flatbed Scanner

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Canon 4200f scanner wont work w/vista

use the latest Vista driver, which can be found here:
(english version)

clean out the old installed drivers
Install the driver
plug the scanner in when asked to do so.

Dec 21, 2008 | Canon CanoScan 4200F Flatbed Scanner

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Canon 600lide scanner and Canon 350d eos xt digital camera

Isn't the "VistaScan" software designed for a Umax scanner?
It is probably proprietary software. If it is a Canon camera, it most likely came with something like ZoomBrowser.

Jun 05, 2008 | Canon CanoScan LiDE 600F Flatbed Scanner

4 Answers


This solution will cost you a bit (and given the low price of some new or reconditioned all-in-ones these days, you may not think it worth it), but the user interface is better, IMHO, than the CanoScan Toolbox and, by Jeezly, the thing just WORKS. After I installed it, I unplugged my FB630U, plugged it back in again, and BOOM!, Vista said that it had installed the driver. I was so tickled, I promptly bought the more expensive version of the software, and my good ol' CanoScan is scanning again. Check out VueScan from The unpurchased download adds watermarks, but you can at least try before you buy. Now why the hell can't Canon come up with a driver for its own scanner?

Feb 19, 2008 | Canon CanoScan FB630U Flatbed Scanner

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