Question about Kenmore Drop-In Bobbin 16231 Mechanical Sewing Machine

3 Answers

Thread catches on hook race

Every time the needle goes down, the thread stays caught in the hook race. I can only get about 2 stiches and then I have about 10 inches of thread wound around the race. I have a brand new Kenmore 385.16321 that I have been sewing on for all of about 2 hours.

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  • Anonymous Dec 25, 2007

    bobbin thread gets caught and bunchs up

  • Wolfchild Jan 27, 2008

    I'm having the same problem on my brand new 16231 Kenmore. Haven't successfully sewn a single line. About three stitches along, the thread jams up. Tension adjustments not helping. Re-threaded both needle and bobbin several times.

  • BengalBabe May 17, 2008

    Yes same problem but different machine. E & R classic KPN400.

  • rothr Feb 25, 2009

    I have the same problem - did anyone who had this problem before get it fixed? thanks

  • Anonymous Mar 27, 2009

    I had the same problem - Never solved it, it would of cost about £40 to fix, bought it from woolies for £60, so thought not worth it.

    I bought a new machine, now have a Jamone and it is FANTASTIC. this is also a front load bobbin, No probs at all. when I have time I will fiddle about the the other one and see if I can get it working.
    It really is annoying isnt it when you are all set to work and it goes belly up on you.



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I have been repairing sewing machines for 20 years. Usually when one comes in doing this it means the hook is out of time. This isn't really a do it yourself thing but take it in to be looked at. On the new ones that are doing this I would definately take them back to place of purchase for fix or replace. Most machines time fairly easy but I have had one of these newer Kenmore's that I never did get back in time - that's the only machine I've ever gave up on so good luck.

Posted on Mar 26, 2009

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I was having the same problem and would go into hysterics. Not too long ago, I went through my manual and tried to figure out the problem with a friend. In the end, I hadn't been raising the bobbin thread. You should make sure you do so, and pull it to the back along with the top thread.
I hope this helps~! ^_^

Posted on May 17, 2009

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Are you sure you are using the supplied bobbins and not just any old thing that came from another machine ??

Bobbins from different manufacturers (even models from one manufacturer) will vary in diameter and height and as they don't fit properly, will present this symptom.

If the bobbins are OK, then..........

With such a new machine my first port of call would be the retailer where you purchased......quick phone call and arrange for them to have a look at it.

If it was a cash & carry store with no service technician, ask for a replacement, and they will have to sort out their return and credit with manufacturer.

Take your samples with you to show them, this may reveal the troubles to a trained eye.

There are rare occasions where settings may not be correct when a product leaves the factory, unfortunate, but if caught early and it is a warantee issue it should be very easy to repair/exchange.

Bargain Box

Posted on Jan 30, 2008

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Posted on Jan 02, 2017

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