Question about LG KG800 Cellular Phone

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Cannot connect LG U990 phone to the computer

I run a software that was provided and when I try to connect my phone to the laptop via usb cable by running a connection wizard it displays a message the connection failed phone not connected

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  • Jeremynghk Feb 04, 2008

    i cannot find the usb driver on the web for Ku990 too....could you email the link to me?

  • Terry Feb 07, 2008

    i have spent seversl hours on the phone to 3 support to solve this prblem and they havn't got a clue i addvise you not to try them at moment,all so i'v had my phone tested and 3 say theirs nothung wrong with for the problem of connecting my phone to pc when i had the phone about 8 days ago, it worked on pc for the first connection and han't worked scince 

  • m576 Mar 23, 2008

    Not able to get an access to the phone via USB cable on a second day(was OK at first)invalid access to memory location reported, LG PC Suite is connected to the phone.
    Tried to uninstall and instal the soft provided, phone on and off, reset phones settings. Same message.
    Any ideas?

  • nicolac May 10, 2008

    Has anyone found a solution yet? I get a connection but as soon as i click on any icon it loses connection!

  • sarsala May 11, 2008

    the phone does not connect with the computer computer says usb not recognised what should i do now

  • PartaiiBoy May 25, 2008

    i also have this problem

  • Anonymous Jun 01, 2008

    have same prob

  • Anonymous Jun 22, 2008

    I run a software that was provided and when I try to connect my phone to the laptop via usb cable by running a connection wizard it displays a message the connection failed phone not connected

  • pcunique Jul 08, 2008

    same problem Idle screen says U990 connected but try to use the software and ya get phone not connected..*yawn* worked foirst time I ever tried but not since....

    I am begining to regret changing from my K800i

  • X-jape-X Aug 04, 2008

    mines even worse because i cant use any cd roms so i cant rely jst install but if i could it would b alrite but how do i conect if i dont hav a cd drive can i download the software or drivers needes for this device without havin cd??

  • Anonymous Aug 13, 2008

    i need the connection wizard cd

  • Damg Aug 23, 2008

    when clicking on synchronise.Phone shows connected and then almost immediately says "disconnected" Can not connect phone to pc after downloading Lg suite at all, do I need to buy a memory card. I have taken the advice to reduce the multitasking menu to 2, this allowed it to connect for a second and then says on the phone "disconnected"

  • Honest Bob Sep 07, 2008

    Very frustrating being unable to connect my new LG U990 to the LG PC Suite. Have tried Bluetooth and USB with no luck.

  • Anonymous Nov 11, 2008

    the USB connection was intermitent and got worse in the start before stopping connecting altogether, with the phone's modem not being recognized in the
    Device Manager

  • Anonymous Mar 28, 2014

    my lg motion will not connect to wireless says metropcs easy wifi failed for netgear, my other phone connects. do I still have to have metropcs service?

  • Anonymous Mar 28, 2014

    phone will not connect to wireless wifi, but other phones will, do I have to maintain service with metropcs? error reads metropcs easy wifi failed for netgear connection.



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I have finally tracked down the reason MY U990 would not connect (in data service )
It seems if you have more than 3 sub menus open it will NOT connect....

To fix this go to the ‘multitask’ icon in the top right hand corner of the screen.(the icon is a 3x3 grid with the top right hand square larger than the rest and coloured blue) I found by clicking on the items listed I was able to reduce the list to 2.
Hey presto connects just fine.

Posted on Jul 08, 2008

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I figured it out! You have to go into the options menu in your phone, and into the "connectivity" settings. Change it to mass storage setting, not crappy data whatever setting. So satisfying.

Posted on Sep 18, 2008

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You may need to download the USB drivers ...hopefully you are using WINXP and not vista....wih vista you may have to really search for the drivers but you can tell me and i will email you the link for the i need to know which computer system you are using.

Posted on Dec 23, 2007

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Cannot connect LG U990 phone to the computer

Posted on Aug 26, 2010

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Nothings freaking working! ive tried everything suggested!!! GRR!!

Posted on Nov 07, 2009

Where do you get the usb drivers

Posted on Nov 03, 2008

Or use ur bluetooth to transfer to another phone

Posted on Aug 19, 2008

I FIGURED IT OUT!!!! go into settings on your handset when your not connected to the computer, select connectivity click on usb things ma bob n then change to mass storage and problem solved!!!

Posted on Jun 11, 2008

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