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Frozen at the Welcome screen

I have a older HP Pavillion laptop and every time I try to turn it on, it gets stuck at the Welcome screen and won't let me go on. Please help!

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  • jbarry1979 Jun 14, 2008

    When turning on starts to boot and seems to freeze on windows screen or shuts down

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Can you get into safe mode? f8

Posted on Dec 17, 2007

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