You'll need two people for this fix:
Have one person sit in the car and be ready to pull the release lever. Have the other person outside in front of the hood. Count to three together, and on "three", have the person outside push DOWN on the hood as hard as they can while the other person simultaneously pulls the release lever. Keep the release lever pulled as the person outside lets go of the hood. This may take several attempts to get the timing right. In this situation, what is usually happening is that the spring-loaded hood is pushing up against the release catch hard enough to stop it from moving when the lever is pulled. Pressing down on the hood relieves this tension just long enough for the catch to let go.
It may be that your hood release cable that runs from the hood release is broken. You'r going to have to try and manually release the hood latch by tripping the release through the grill with something like a long screwdriver. You should be able to identify the latch trigger by following the cable to end.
You might also try having push down on the hood while another person tries to trip the latch if the cable isn't broken, but just stuck.
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Can't open doors to access hood release
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