I have had this for 5 years and it has always leaked out of the steam a little water dripping, now it is alot more water to almost soap a dish cloth. I am also getting less cappucino out, despite being put on the full cup. I have lost and manual and am curious if there is cleaning that I need to do or maybe have some broken internal parts.
There is a chance all you need is to replace the o-rings if you haven't yet. You can also contact the service center and find out if there is something else you can do at: Electra-Craft 41 Woodbine St Bergenfield NJ 07621 phone 201-439-1700 fax 201-439-1701 email@example.com www.electra-craft.com
You can pop open the top of the machine by loosening the screws on the sides. Only loosen the upper screws just enough to split the unit open and slide the top back. You can then run a shot and see if there is any leakage from the tubes or valves on the inside. Also, you can contact Frank from the info posted on the previous answer. Great to work with on troubleshooting your problems.
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I work on industrial machines have done so for 15yrs
if your machine is anything like the prof rigs in terms of engineered design then what you are noticing is the pressure release valve working-letting any unused and pressure + water drain from the group head to a small plastic black box below the stainless housing panels/drip tray after extraction is complete.
What i describe should only happen after the shot stopped.
you should hear it and see it the water for about 2seconds after you stop the extraction manually/automatically
When the machine is done brewing some water is relieved into the drip tray. This is the pressure relief. Some coffee residue is also taken into the drip tray. This is normal. As long as nothing is under the machine your OK.
Normal, depending on the amount, when the hot water goes through the coffee and the pressure builds up the excess has to go somewhere when it stops, usually the drain tray, so there is a little steam loss.
The steam wand began to seriously leak but a call to Starbucks Customer Service line and I was talked through how to adjust it so that the leaking stopped. It requires taking off the top/back panel of the machine (6 philips screws) then using a small allen key (1.5 mm I believe) to loosen and adjust a plastic oblong donut-shaped thing (a "cam" actually) on the shaft of the steam knob... no more drips. The key to prevent dripping is to open the steam knob without putting pressure on it when it gets to the full-open stop position. Cranking it too hard when it comes to a stop in the full-open position will slowly move the cam out of position. Then the shaft doesn't fully seat inside the machine anymore and won't fully shut off the water to the steam wand. Then, no matter how hard you crank the knob in the shut-off position it will still drip. The purpose of the cam is to stop the knob from complete unscrewing and it also turns the pump on and off for the steam wand. The cam adjustment is very small but completely solves the dripping problem. Seeing inside the machine made me realize how easy it would be to repair problems as long as I can get the parts from Starbucks or perhaps Saeco.
run a 50/50 mixture of white vinegar and water thru your system.may have to run it twice,should clear it up if its a mineral clog. be sure to run a few cycles of clean water afterwards to clear the system
First all of your water drips out and then steam comes out the brewhead. (usually only when you select steam to froth milk) This leaves a very limited amount of steam to froth milk with and makes a mess. While it may be too late to help you, I have three machines that are doing the same thing. There is a checkball and spring assembly in the boiler section called the "aqua stop" that is leaking by. (it gets gunked up with minerals) I pulled one machine apart and had to destroy it to get the "aqua stop" assembly apart. It may be easier to buy a new boiler for $80 (cheaper than new) but I cannot remember the website I found to buy the boiler. A good clean and soak with vinegar (possibly more than once) may work to dissolve the mineral buildup. Good luck.