Question about Canon PIXMA MX310 All-In-One Printer

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Canon MX310 keeps not printing and message comes up paper jam sometimes nothing happens sometimes startes to take paper then stops sometimes just feeds through without printing , there seems to be no real jam just the paper feed seems to trigger jam message

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Have you ever tried printing sticky labels in the thing? You have to be careful with those because sometimes a piece will come off and stick in the corner of your printer. If you don't have long surgical tweezers to pull it out, you could be looking at an expensive repair. Also check your manual. There are two places the paper can jam in. You might have checked only one. I have a different Canon model but on mine I also have to make sure the correct light is on. Is the light for feeding from the back on, or the light from feeding on the front? If you have the same light, press it again to change the place where it will feed from.

Make sure your paper isn't curled or that you're using paper that's too thick also.

Can't answer more because I don't know what program you are using to try to print.

Posted on Sep 25, 2009

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Error message paper jammed on my printer but there is no jam. my color ink is out but i don't use color


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Paper jam


Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Feb 27, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Printed 47 pages, paper for page 48 started to feed incorrectly & was yanked out. However, LCD keeps saying paper jam even though entire paper was retrieved. Turning machine off, on, examined for any...


More likely especially if the paper was pulled out backwards, that the paper sensor just before the platen roller is bent or broken. When you pull paper back up thru the feeder it gets caught on this sensor tab and it gets bent, holding it up just like a paper scrap would. If it's broken or you can't locate it to bend it straight, you will need a shop to repair your printer.

Dec 31, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Canon pixma 3100 keeps saying load paper and won't print


If you have paper in the loading tray and it keeps giving you out of paper message then the sensor by the loading hopper is not working and would need to be replaced.

9 times out of ten though you might want to clean the printer and make sure the hopper is not just jammed this happens when you put too much paper in there at one given time.


thanks

Sep 17, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

My canon mx310 keeps showing a paper jam alarm and there is no paper jam. how do I fix it?


give this a try

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Jun 02, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Paper Jam!


Clean your pickup rollers with a damp terrycloth towel. What happens is the pickup rollers get lint and dust on them and then don't pick up the paper as well. Cleaning should resolve your issue.

Jun 01, 2009 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Alram light


Did you replace the Black ink cartridge or the Color cartridge, or did you replace both?

Facing the front of the Canon Pixma MX310, did you install the Black ink cartridge to the left side, and the Color cartridge to the right side?

Do Not reverse how the ink cartridges go. Do Not install a Black ink cartridge, in the Color cartridge holder.

If the Alarm light came on, check to see if you have an error message in the LCD. (Not trying to insult your intelligence. The LCD is the little rectangular Liquid Crystal Display on your Pixma MX310 Operation Panel, to the left of the numeric buttons)

Do you have the Pixma MX310 On-screen manual?
Start>Hover on All Programs>Canon>Pixma MX310>On-screen manual

Click on the Troubleshooting heading.
If you have an error message code, click on the heading ->
An Error Message is Displayed on the LCD.

Also suggest you click on the heading -> Problems Sending Faxes.

See if the information provided has a solution to your problem.

Apr 22, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Paper jam - cleared, but still says there's a jam


hi katherine. unplug the printer, wait three minutes and plug it back in. sometimes this will reset everything. if it doesnt, keep looking for a scrap of paper stuck in it somewhere either where it goes in or where it comes out. good luck.

Feb 02, 2009 | Canon PIXMA MX310 All-In-One Printer

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