Question about Tomtom ONE GPS Receiver

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Blank screen new tomtom had a blank display screen

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  • okgo86 Dec 25, 2007

    I tried the reset button and it worked, but each time i turn it off, i haft to reset it to work right. Is this normal

  • dor83 Dec 26, 2007

    I have a brand new tomtom one 3rd ed. and it goes to a blank screen. I tried to reset it and I will get a screen for a while but everytime I turn it off, it goes blank when I turn it back on. Then I have to reset it again!

  • Anonymous Dec 26, 2007

    just got a tom tom 3 and its going blank evry time i turn it on again, unless i hit the reset.....

  • Anonymous Dec 26, 2007

    Same Problem. But, when I plug it into the computer, it doesn't happen. The web site is so busy, I haven't gotten any farther~

  • nicki123 Dec 26, 2007

    Just got the tomtom one addition 3 and each time I turn it on the screen is blank (white). I have to hit the reset button and I have given it a full night charge.

  • frustr Dec 26, 2007

    Bought a TomTom One (3rd edition) for my father for Xmas. I preloaded some info he would need. Turned unit off and it was blank when I turned it on again (white screen). Tried this a few times then returned it at a different Radio Shack to exchange for another. SAME problem with the 2nd unit. I called TomTom and was told that there was a bad batch shipped and they offered to repair it if I sent it to them. Of course I will just return this one to Radio Shack and by another brand. The 2 stores I purchased the units at were 20 miles apart.

  • tuxracer Dec 27, 2007

    After the initial power-on, each time I turn on the TomTom One 3rd Edition, I get the blank, white screen. I have to use the reset button after every use.

  • gazzaguy Dec 28, 2007

    Same problem. Blank screen when you turn on the unit. Press reset and it'll work ok.....

  • jayba Dec 28, 2007

    Everytime I turn it off and turn it back on it has a blank screen and needs to be reset.

  • chriswie Apr 30, 2008

    I used the unit once and it worked great. Now all I get is a blank screen. Resetting does not help. I get voice directions while driving but have no idea to where since I can't see anything.

  • Anonymous Jun 29, 2008

    screen goes blank yet voice is still offeing advice. i think its in standby or something but dont know how to stop it. have to keep touching the screen every 2 minutes to see where im going.

  • Anonymous Nov 18, 2008

    Sounds like the same problem...but, I did loan it out and it came back with the blank screen.

  • Anonymous Dec 23, 2008

    brand new it worked great for about 2 hours and then stopped at a store and came back inotmthe car and noticed a blank screen tried repowering and reseting but after a c ouple of minutes it powers down till i touch the screen and be ok for a couple of minutes then the same thing happens again and again.................... what's up

  • mary_hamel
    mary_hamel Jan 27, 2013

    I had the blank screen but still driving directions happen in my Mazda CX-5 after 7 months of owning it. Naturally, this happened as I really needed it to get me to where my kid was at in another city several miles away, but at least the verbal diring directions helped. The manual says to just turn the car off, take out the SD card -- put it back in and restart. That should reboot the system. I did a little more than that by updating the card with my computer and downloading some new updates to the card. I put the SC card back in the car and it works like a charm!!



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Reset the unit by pushing a bent paperclip or pin into the hole on the bottom marked 'reset' turn it back on, plug it in & charge it via USB overnight or as long as you can in the car, make sure the led on the top is green, tap the bottom right of the screen & check the battery symbol on the unit says charging underneath.

If this doesn't help.

If its NEW take it back!

contact tomtom about the problem...

Posted on Dec 16, 2007


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1 Answer

Blank screen after replacing display of tomtom one vers 3 navigation? any clues

did you change the display yourself or was it done by a professional? if it's the latter then bring it back to the person who changed it and ask them to redo it properly. something might not be connected in there.

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Xl 330s will not locate/display maps, just a blank screen saying "no maps found"

suspect that your maps file is corruped or lost. this may have occured due to a drop or other inteference such as high magnetic field or eletromagnetic interference.
if you connect your tomtom to your pc you can view inside to see if the maps are in the device. if they are not then you may have to redownload them from any map software you had or from the TOMTOM website using tomtom home.

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Frozen tomtom

You can get your original splash scren from here. You can also download free splash screens created by user through TomTom HOME.

To correct your device, try:

1. Hit the reset button on the back of the device - inside the serial connector.
2. Make sure the device is off and connect it to your computer via USB dock and connect the charging cable (green light should be on)
3. Hold down the power button until the device restarts.
4. The device should automatically connect to your computer.
5. Run TomTom HOME and check for any updates.
6. If there is no new application, try: <-- that will show you how to remove and then reinstall the application.

Dec 22, 2008 | Tomtom GO 510 GPS Receiver

1 Answer

Blinking white blank display after turning on

Try resetting your tomtom by inserting a paper clip through the reset hole found underneath. One quick press is all thats needed. Charge the tomtom first now and then switch on after its had a good charge.
If this doesnt work , please reply again and i'll try and help further.

Good luck

Nov 08, 2008 | Tomtom ONE GPS Receiver

1 Answer

Screen display

I guess you have the same problem I did.... I have a TomTom One 3rd Ed., and after updating it through TomTom Home, every time I turned it on, I got a blank white screen. I would have to reset it every time before I could get it to work right. If this is the same problem...go here to download the fix.

Dec 27, 2007 | Tomtom ONE GPS Receiver

3 Answers

Blank Screen

If it is under warranty return it asap or report the problem...

Dec 03, 2007 | Tomtom GO 300 GPS Receiver

1 Answer

Screen stays lit and is blank

Try a reset. It worked for me with the same problem.

Aug 15, 2007 | Tomtom GO 910 GPS Receiver

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